eBay

coins_artifacts · ‎02-08-2018

When a scan sheet is scanned tracking for the items in the scan sheet say "Shipment Received, Package Acceptance Pending"

So if your package is not processed by midnight with a acceptance scan when the sorting facility processes it ebay counts it as late shipment.

Furthermore USPS insurance wil lnto pay out on a item lost from the time the scan sheet is scanned until the package is scanned accepted at the sorting center. So even the USPS does not consider a scan sheet proof of shipment.

Bottom line is the scan sheet is useless, it does not prove anything was shipped.

With carriers nationwide refusing to scan more than 5 items at a time due to a directive taken out of context I see huge problems coming.

dhbookds · ‎02-09-2018

due to a directive taken out of context I see huge problems coming.

Can you tell us what/where that directive is? I've seen the posts about PO's saying they don't have to scan more than 5, but no info as to why they are saying it.......

coins_artifacts · ‎02-09-2018

USPS Publication 399 pages 13 & 14 addresses this issues.

You can find it here

https://www.ruralmailtalk.ruralinfo.net/wp-content/sp-resources/forum-file-uploads/riadmin/2018/01/5...

9.    In the event the carrier arrives at a delivery point and finds packages for
      pickup and there is no package pickup request or PS Form 5630, the
      carrier will still collect all available mail.

a. If there are five (5) or fewer peices requiring an acceptance scan,
the carrier must scan each piece.

b. It is not required that the carrier scan each piece if a large
quantity of parcels (6 or more) are being picked up.

This clause is what delivery supervisors around the country are taking out of context so they can restrict the carriers from having to scan more than 5 packages, in fact my carrier's supervisor is stretching this to include saying they cannot scan more than 5 scan sheets even though a limit on scan sheets is not mentioned anywhere. When reading this paragraph it does indeed seem like the USPS policy is no more than 5 package scans.

However when reading the whole of the page it is obvious that 5 packages limit is only applicable if there is no package pickup request or scan sheet available with the shipper not being present. In other words if the packages are just left for the carrier to pickup.

dhbookds · ‎02-09-2018

Thanks for the info.. will get the shipping guy to look at this and maybe he can get a correction sent out.....sounds like it's a multiplying problem.

@ship_like_a-pro@ebay

alan@ebay

for some reason, I can't get Ship like a pro to show up as an @ choice...... could you pass it on to Nate if I'm screwing something up, thanks.

partial*eclipse · ‎02-09-2018

@ship_like_a_pro

He doesn't have the "@ ebay" part.

coins_artifacts · ‎02-09-2018

It is a multiplying problem and is going to get a lot worse very soon. Sellers are getting defects. I called CS last night and they said yes it wil lbe a defect, that they only go by package acceptance scans.

Here is a typical scan that will result in a defect for me because the sorting center did not scan the actual package util after midnight on the day it was picked up from me:

Arrived at USPS Regional Origin Facility

2018-02-09, 07:22:00, SEMINOLE-ORLANDO FL DISTRIBUTION CENTER

Accepted at USPS Origin Facility

2018-02-09, 06:07:00, ORLANDO, FL 32833

Shipment Received, Package Acceptance Pending

2018-02-08, 15:11:00, ORLANDO, FL 32833

dhbookds · ‎02-09-2018

lol, thanks Partial.....guess he's special for some reason.......

wrote:
@ship_like_a_pro

He doesn't have the "@ ebay" part.

dtexley3 · ‎02-09-2018

wrote:
It is a multiplying problem and is going to get a lot worse very soon. Sellers are getting defects. I called CS last night and they said yes it wil lbe a defect, that they only go by package acceptance scans.

Here is a typical scan that will result in a defect for me because the sorting center did not scan the actual package util after midnight on the day it was picked up from me:

Arrived at USPS Regional Origin Facility
2018-02-09, 07:22:00, SEMINOLE-ORLANDO FL DISTRIBUTION CENTER

Accepted at USPS Origin Facility
2018-02-09, 06:07:00, ORLANDO, FL 32833

Shipment Received, Package Acceptance Pending
2018-02-08, 15:11:00, ORLANDO, FL 32833

@Anonymous A related issue to what I tagged yesterday about member's experiencing issues with handling times.

Member of the Grumpy Old Man crew

a_c_green · ‎02-09-2018

wrote:
USPS Publication 399 pages 13 & 14 addresses this issues.
You can find it here
https://www.ruralmailtalk.ruralinfo.net/wp-content/sp-resources/forum-file-uploads/riadmin/2018/01/5...

Interestingly, the paragraph right before that quote in the same document states that in fact the SCAN sheet does act as an Acceptance of the packages:

😎 If the customer presents or leaves PS Form 5630, Shipment Confirmation Acceptance Notice, the carrier picks up the packages and scans the barcode on the PS Form 5630. After the carrier scans the barcode, the handheld scanner will display the message "Shipment Accepted."

In terms of Proof of Shipment, and at the risk of stating the obvious, the "A" in "SCAN" stands for "Acceptance," after all... More importantly, it's an in-network scan, which should validate the uploaded tracking number(s) by showing that the packages are now in possession of the USPS.

coins_artifacts · ‎02-09-2018

For me the handling time is not a issue. Packages are picked up around 3:00 PM arrive at the hub around 6 or 7 then sent to the sorting center around 7 AM the next day. Most packages are delivered in 3 to 4 days after they are picked up. The issue I have is Ebay not counting the shipment accepted scan as a accepted event.

The more I read and talk to people the more convinced I am that no directive from up top was sent out to limit 5 scans per pickup. This is being done for the sole purpose of not increasing carriers pay which is calculated by the number of packages they scan, and the annual 2 week performance period to calculate this figure for the next year just began this week.

coins_artifacts · ‎02-09-2018

Just made a interesting find. In the same USPS publication 399 that delivery supervisors are referencing when questioned about telling carries they can only scan 5 packages if you scroll way down there is a section on USPS employee responsibilities.

2-5 Facility Manager or Designee

Each Facility Manager or Designee is responsible for:

2. Assuring that assigned carriers:

a. Complete the Package Pickup and Pickup on Demand requests,

as scheduled, and scan the barcode on the carrier manifest

during the pickup process.

b. Notate all pickup discrepancies on the carrier manifest.

c. Perform acceptance scans on all packages they picked up.

If it's the Facility Managers resposibility to ensure the carriers scan ALL the packages they pick up

then does that mean that it's USPS policy that all packages picked up be scanned?

couldabeenworse · ‎02-09-2018

It should surprise nobody that the SCAN system would need to be modified. I have no doubt that lazy, incompetent or dishonest sellers abused the Honor System when it came to eBay's On-Time Shipping and USPS insurance claims.

Hopefully eBay will figure out how to process the "Shipment Received" scan properly, although they seem to be having problems with regular acceptance scans at the moment.

As far as USPS insurance goes, I am sure that USPS losing a package between the Shipment Received scan and the Acceptance scan will be a very rare occurence. If I lost an insurance claim due to that, I would certainly appeal and contact the Consumer Advocate if need be.

findersltd · ‎02-09-2018

"If it's the Facility Managers resposibility to ensure the carriers scan ALL the packages they pick up

then does that mean that it's USPS policy that all packages picked up be scanned?"

I used the scan sheet once, because I had 6 packages for Pick Up On Demand. My carrier scanned the acceptance sheet and then STILL scanned each package.

I told her I thought I was saving her time. Her response was: I'm responsible for each package I pickup. The scan sheet does not mean that it is the same as what I am receiving. I have to show proof each item was actually being picked up.

Another substitute driver came one day so I went out and asked him to make sure he scanned my packages before he left.

His response was "Of course, I can loose my job if I get caught not scanning packages on pickup"

atikovi · ‎02-09-2018

Why not just take the packages to the post office to get scanned?

Anonymous · ‎02-09-2018

wrote:

When a scan sheet is scanned tracking for the items in the scan sheet say "Shipment Received, Package Acceptance Pending"

So if your package is not processed by midnight with a acceptance scan when the sorting facility processes it ebay counts it as late shipment.

Furthermore USPS insurance wil lnto pay out on a item lost from the time the scan sheet is scanned until the package is scanned accepted at the sorting center. So even the USPS does not consider a scan sheet proof of shipment.

Bottom line is the scan sheet is useless, it does not prove anything was shipped.

With carriers nationwide refusing to scan more than 5 items at a time due to a directive taken out of context I see huge problems coming.

Hi @coins_artifacts, the scan sheet you are using should not be an issue, but we are working on reports of members having late shipments recorded when there is no Handling Time registered by our system. While the seller has a Handling Time in their listing, this is not being recorded properly so the transaction is being marked as shipped late. I don't have an update to provide at the moment but we are working to resolve this as quickly as we can!