eBay

mungojerrie! · ‎07-29-2021

I am trying to void a .51 ebay standard envelope shipping label which I did not void before creating a .71 for the same item. The shipping actions pull down does not have void as an option. I'd let this go, but the order shows I am sending one of two and two of two items for the order. I let the buyer know there is only one envelope coming, but it bothers me that there is no void postage option.

coffeebean832 · ‎07-29-2021

@mungojerrie! wrote:
I'd let this go, but the order shows I am sending one of two and two of two items for the order.

Don't worry about that- even when you void a label purchased through eBay you're still unable to remove it from the order. As long as you have one working tracking number that's all that matters. You already let the buyer know to expect one package so you should be fine.

Standard envelope labels can't be voided.

https://pages.ebay.com/sell/standarddelivery/termsofservice.html

Label charges for this program are non-refundable and non-voidable once the label is printed.

toysaver · ‎07-29-2021

When you try to print another label (#3) there will be big blue warning sign on top of the page that you already printed a label with a link to the shipping labels page where it can be voided, make sure to do the right one if you did two, double check.

coffeebean832 · ‎07-29-2021

@toysaver wrote:
When you try to print another label (#3) there will be big blue warning sign on top of the page that you already printed a label with a link to the shipping labels page where it can be voided, make sure to do the right one if you did two, double check.

Not for standard envelope labels.

stuff4divas · ‎07-29-2021

@mungojerrie!

if you did not print it, you can void it

Hover over ‘orders’ top left of seller hub page

click on ‘shipping labels'

to the left of the item, click on the drop down menu,

click on ‘void’

toysaver · ‎07-29-2021

Yet another reason to be glad I don't use this service.

coffeebean832 · ‎07-29-2021

@stuff4divas- That doesn't work for standard envelope labels. See the first reply to this discussion.

stuff4divas · ‎07-29-2021

@coffeebean832 wrote:
@stuff4divas- That doesn't work for standard envelope labels. See the first reply to this discussion.

@coffeebean832

Hi Coffee, yes, I saw that and read the link.

Label charges for this program are non-refundable and non-voidable once the label is printed.

That is why I said 'if you did not print it'

coffeebean832 · ‎07-29-2021

Oh, thanks for pointing that out. I obviously missed it when I read your reply. I think the OP did print it because they said they checked under the actions drop down and the void option was missing- but your post will help others that find this post and haven't printed yet. 🙂

stuff4divas · ‎07-29-2021

@coffeebean832 wrote:
Oh, thanks for pointing that out. I obviously missed it when I read your reply. I think the OP did print it because they said they checked under the actions drop down and the void option was missing- but your post will help others that find this post and haven't printed yet. 🙂

Yes, I read the post that way too, but wanted to make sure by giving them the other option on finding the original shipping label.

I also felt the 'once the label is printed' is easy to miss, so wanted to point that out, as you said, in case others miss it.

Your post gave that opportunity 😉

kds99 · ‎07-29-2021

Yeah I lost $0.51 so far!

mister_bat · ‎05-09-2022

Today I clicked the go to next order button after purchasing a label and it took me to the same order page with no warning saying I'd already printed that label, and being in a hurry I ended up printing a duplicate. Ebay needs to fix this.

This happened to me before with a different order batch, but I caught that one in time. That was about a week ago, so this is a persistent glitch. Anybody else having this problem?

micmin_93 · ‎05-09-2022

Whenever I've accidentally put in the wrong (under) weighted label using the eBay standard Envelope, I slap on a 15c stamp. It's gone through every time but once. Postmaster says it's not supposed to work since it could be read incorrectly by their machinery. If you want to keep your shipment more trouble-free, just eat the cost of the mistaken label. Since their eBay Standard envelopes have some many glitches anyway, I still use my trick.