How can I correct or remove the "About this product" box attached to a product I'm selling?

[goodtreats]

The "About this product" box created by eBay has an error that needs correcting or removing, as it is confusing and misleading to potential buyers. At the bottom of the box, it gives the "Quantity" as 200, but I'm selling a box of 100. The correct quantity is mentioned in the description and title. Here's a screenshot of the "About this product" box where you can see the Quantity given as 200.

[heckofagame]

Check for that info in the item specifics. You might be able to adjust it there.

[goodtreats]

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@heckofagame wrote:

Check for that info in the item specifics. You might be able to adjust it there.

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Thanks. I tried that but it didn't work.

I think I'll just delete the listing, create a new one and see if it happens again. Having said that, if anyone knows the answer, please let me know.

[Anonymous]

Are you positive the UPC is correct? It might be pulling the quantity from either the UPC or the MPN.

[pburn]

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@Anonymous wrote:

Are you positive the UPC is correct? It might be pulling the quantity from either the UPC or the MPN.

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Agreed. It's from the UPC or other identifying universal number. Correct it or delete it altogether and that info will either populate correctly or disappear completely.

@goodtreats 

[heckofagame · Accepted solution]

Another option is not to use information from the eBay catalog. Fill in your own information.

[monica-sells]

UNSPSC Code

41116106

Manufacturer #

07453744001

maybe these numbers will help

UPC 365702712102

[slippinjimmy]

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@heckofagame wrote:

Another option is not to use information from the eBay catalog. Fill in your own information.

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Exactly! When you list something that is in the eBay Catalog there is a box to tick (or untick) to include (or not) the Catalog information in your listing.

Personally I never include. I sell stuff that manufacturers often use the same UPC  for multiple versions which have only slight differences, those difference can bite you.

[s.scharmu0]

HI!   
Bundle is how ever many you are selling at once.

Quanity is how many do you have to sell.

You reversed it...

[goodtreats]

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@Anonymous wrote:

Are you positive the UPC is correct? It might be pulling the quantity from either the UPC or the MPN.

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I probably visited a listing for the same product, clicked on "Have One To Sell? Sell Now" and modified the previous person's listing.

Having said that, I canceled my listing and when I went to relist it using the eBay catalog info, I noticed that the quantity given there was 200 and the UPC was correct, so there's an error in the catalog. In the end, I relisted the item without using the eBay catalog or any other info except what I typed in.

Thanks for your help!

[goodtreats]

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Agreed. It's from the UPC or other identifying universal number. Correct it or delete it altogether and that info will either populate correctly or disappear completely.

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I think this is correct. I just posted this to gkn29:

I probably visited a listing for the same product, clicked on "Have One To Sell? Sell Now" and modified the previous person's listing.

Having said that, I canceled my listing and when I went to relist it using the eBay catalog info, I noticed that the quantity given there was 200 and the UPC was correct, so there's an error in the catalog. In the end, I relisted the item without using the eBay catalog or any other info except what I typed in.

[goodtreats]

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@slippinjimmy wrote:

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@heckofagame wrote:

Another option is not to use information from the eBay catalog. Fill in your own information.

---

Exactly! When you list something that is in the eBay Catalog there is a box to tick (or untick) to include (or not) the Catalog information in your listing.

Personally I never include. I sell stuff that manufacturers often use the same UPC  for multiple versions which have only slight differences, those difference can bite you.

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I relisted without including Catalog info.

Thanks!