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Transaction defect rate

Due to mistakes I made my Transaction defect rate has shot up to 2.42%. I have since corrected the issue ( crosslisting accounting).  E-bay policy, when defect rate is too high, prohibits promotions. As a result my sales have tanked so I am unable to improve my Transaction defect rate. Is there anything I can do to improve my standing with E-bay so I can promote again and get back to profitablity??

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Re: Transaction defect rate

lower prices could bring more sales........you could at least lower them by the % you were willing to pay to promote.....

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Re: Transaction defect rate

The only way to improve your standings with eBay is to sell more so you dilute the defect rate.

 

Find something to sell extra cheap or at a loss to bring your defect rate down.

klhmdg  •  Volunteer Community Mentor
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Re: Transaction defect rate

lower prices could bring more sales........you could at least lower them by the % you were willing to pay to promote.....

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Re: Transaction defect rate

Thanks for the info- I have been dropping prices and will continue- 

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Re: Transaction defect rate

I will continue to drop prices- thanks for the info

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