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Trading card sellers - do better

I buy a lot of cards off this platform. Lately more and more cards are shipping untracked, poorly packaged, and incredibly slow. If a $3.00 sale is too much work, don't sell it. 

As a seller here, I understand the hassle of selling low-cost items.  Sellers are willing to ship a card in a PWE with little protection but then refund when the card arrives damaged? Take a few seconds and ship it properly and keep the money!  

Shipping untracked opens a whole other can of worms. I want to be able to track something to see it's progress. I recently bought 8 cards - the seller sent 4 cards with tracking and 4 untracked. I never received the untracked cards. Why????

8 cards is ok to ship in one envelope, considering i received 15 cards in one envelope before.

Message 1 of 25
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Re: Trading card sellers - do better

It might help you understand if you read about the Ebay Standard Envelop service for cards........

 

https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-standard-envelope?id=...

Message 2 of 25
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Re: Trading card sellers - do better

I understand the hassle of selling low cost items & that is why i don't! As far as adding tracking i couldn't agree more it's very easy to do & adds some protection, peace of mind for both buyer & seller

Message 3 of 25
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Re: Trading card sellers - do better

There are plenty of sellers on this platform who will tell you with a straight face that as long as you eventually get a refund, you should consider that to be a "positive" experience 🤣🤣🤣

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Re: Trading card sellers - do better

@funkyfreshmike.2013 

 

Unfortunately, there are many eBay buyers who continue to complain about sellers who charge over $4.00 for tracked shipping on those inexpensive items.

 

It really seems that there are far too many potential buyers who just aren't knowledgable about the realistic cost of shipping, and that shipping with tracking is going to cost over $4.00.

 

 

Message 5 of 25
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Re: Trading card sellers - do better

Standard card tracking (not USPS ground advantage) that starts with ESUS isn't expensive. Although tracking is spotty, it at least gives sellers some protection.  I've had much less issues with these than with untracked. Currently i have 3 untracked orders that are unusually late. 

Message 6 of 25
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Re: Trading card sellers - do better

I know - i don't understand why though.. and that's happened to me a few times already.

Message 7 of 25
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Re: Trading card sellers - do better

Don't forget about the sellers that charge  $4 for shipping and send it through the ebay standard shipping, which is much less. I have one of those now that will get neutral feedback for overcharging for shipping. 

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Re: Trading card sellers - do better


@meme6253 wrote:

I understand the hassle of selling low cost items & that is why i don't! As far as adding tracking i couldn't agree more it's very easy to do & adds some protection, peace of mind for both buyer & seller


How much are you willing to pay for $3 worth of peace of mind?

 

It's like those added warranties everybody offers.

"Would you like to extend the warranty?   It's only $15."

In other words, it's fifteen bucks to insure a $50 purchase for one year.  

 

Message 9 of 25
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Re: Trading card sellers - do better


@funkyfreshmike.2013 wrote:

Don't forget about the sellers that charge  $4 for shipping and send it through the ebay standard shipping, which is much less. I have one of those now that will get neutral feedback for overcharging for shipping. 


That's **bleep** dude.

Don't do that.

 We shouldn't make life harder on each other ... you know better than that.

 

Monitoring his level of profitability should not be the job of the buyer.

You saw the cost, you got your purchase ... a neg comment?

Not right.

 

 

Message 10 of 25
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Re: Trading card sellers - do better

@chariot_badges 

 

What @funkyfreshmike.2013 was pointing out, was that he (the buyer) had paid the seller exactly what the seller had posted as a shipping charge -- and the seller had violated that contract, by shipping at a lower cost -- thereby cheating the buyer of what had been posted in the listing, and providing a higher illegitimate profit for the seller.

 

In short -- the seller LIED.

 

The buyer had not been made "whole" by the seller -- which is just basic salesmanship.

 

I agree with @funkyfreshmike.2013 -- that seller deserved at the very least a neutral -- if not a negative.

Message 11 of 25
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Re: Trading card sellers - do better


@funkyfreshmike.2013 wrote:

I buy a lot of cards off this platform. Lately more and more cards are shipping untracked, poorly packaged, and incredibly slow. If a $3.00 sale is too much work, don't sell it. 

As a seller here, I understand the hassle of selling low-cost items.  Sellers are willing to ship a card in a PWE with little protection but then refund when the card arrives damaged? Take a few seconds and ship it properly and keep the money!  

Shipping untracked opens a whole other can of worms. I want to be able to track something to see it's progress. I recently bought 8 cards - the seller sent 4 cards with tracking and 4 untracked. I never received the untracked cards. Why????

8 cards is ok to ship in one envelope, considering i received 15 cards in one envelope before.


My other account is a card specialist account.

 

I do not use top loaders. It is a business decision. Top loaders add about a 10 cent expense to every single order and make the order much more likely to have an exception of some sort (vanish, show up postage due, or show up as an empty envelope).

 

I use the various supplies you end up getting for free when buying collections to ship cards with. Normally I stick a baseball card on either side of the purchased card and slide those into a gaming sleeve (if you buy gaming related collections you will get these for free, otherwise they can be had for 2 cents instead of 10). And tape that off-center inside the envelope.

 

I sell about 10 cards a day and can go 6 months without having a damage claim, and 90 percent of the damage claims I have ever had have been false claims from Pokemon buyers who expected to order a lightly played card but get a Gem Mint one (pokemon is like 10 percent of my card sales but almost all of my claims).

 

The insurance has paid out on every damage claim I ever made.  Although that is down to 2 or 3 of them a year now.

 

Contrast to using top loaders. Right out the door I would spend an extra $365 a year on supplies. That extra expense nets me nothing at all. In fact it causes me to have a much higher number of claims. I tested with top loaders until I ran out of them when I first started selling cards. About 1 in 200 never showed up in tracking (shredded in the sort machine before the first scan), and another 1 in 200 or were showing up empty envelope, postage due or being rerouted back to my house for insufficient postage (postage due and insufficient postage comes from individual USPS employees deciding the envelope is too stiff and should be either a package or hand cancel).

 

When cards were my absolute focus top loaders were also much more expensive due to pandemic shortages and I was doing higher volume so I would have literally been spending $3000-$4000 a year on top loaders for no reason.

 

Message 12 of 25
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Re: Trading card sellers - do better

Unless the seller  stated that the item was going to be sent by a service other than ESE there was no "contract violation", and then     ???????  is a 1st Class envelope slower than a whatever.

 

Poster states $4 listed/charged but did not clarify what service the seller was showing.  Could have charged $14 and sent ESE. Not an issue unless stating that it would be by a different service.

 

 

Message 13 of 25
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Re: Trading card sellers - do better

Just depends on what shipping service was shown in the listing, if ESE was the advertised method of shipping and price was $5 no one lied

 

My son did this a while back against my advice when he found a batch of old pokeman cards and listed them here. He's not a regular ebay user and he shipped via ESE & charged $5. I wouldn't 

Message 14 of 25
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Re: Trading card sellers - do better

The cheapest merchandise is often the greatest hassle.

 

Many sellers justify offering the merchandise based on the multiple item orders they expect to receive.

 

The OP @funkyfreshmike.2013  is actually making multi-card orders.

 

ESE is a Rube Goldberg scheme developed by the USPS to utilize their investment in equipment for Letter Mail in a time when mailed letters are dramatically dropping in existence. It is a direct conflict with steps one takes to insure safe arrival of cards. It is unreliable in scans for tracking and when a delivered scan occurs it is always before the item is delivered.

 

Just as some sellers will cling to the low end product sales, Ebay is clinging to these sales too, as are some buyers who have issues with costs.

 

Penny pinching is what all of those involved in these sales have in common. And they add time and hassle to a great many transactions.

 

Amazon separated it's competitor to Temu, Haul from the rest of its site. Maybe Ebay needs to segregate these low end transactions, as well.

 

There is no solution which will please everyone. And Ebay has always had buyer trust issues, which it has struggled with.

 

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