Yes. What to do?
I go to the USPS site - tracking - enter number - request email info.
Instead of my name, I enter the item then my email address.
I have about 8 items sitting in the ATL Distribution Center.
When one breaks lose, I contact buyer to let the know it is on its way with copy of update.
It has saved me from INRs so far. One was delivered 5 weeks late.