Tracking indicates late delivery

[coconutmedia]

I do my best to sell merchandise and make a few extra dollars.  I sell merchandise, I am not in the shipping business and I am not related to USPS, Fedex or UPS. I receive the order and I pack it and provide tracking within hours. Next business day without any exception I take them to the post office.

When an item is shipped and it is tracked but USPS sits on it in a certain city or distribution center, what it has to do with sellers rating?

An area is flooded, there is a huge snow storm or USPS just refuse to scan the merchandise that you have to leave at the loading dock as per their manager's request/ instruction. We the sellers are made responsible by eBay. 

[nawlinsron2]

...which is why there should be delivery time RANGE...I'd suggest adding 3 days to the current.
Stuff happens outside natural disasters...I'm looking at you, North Houston Black Hole Mail Distribution.
if a quake hits San Jose, can we ding the dingers for site being down?

[slyders_finds]

Your seller rating can be affected by the performance of the shipping employee. There is not much you can do about it. Sometimes the initial shipper will not scan the package.  I used to have my shipping time of 1 day. But after USPS started dropping the ball I changed it to 3 days handling time. It also helps if someone buys late on a Saturday, the post office is closed on Sundays and if there is a Holiday on the Monday. But I wouldn't get worried too much about it. 

[nowthatsjustducky]

What causes a SMH for me in these threads is when posters just level all the blame on the seller because they chose a particular carrier, and perhaps they should have chosen another service instead.  Yet they always conveniently ignore the fact that all the major carriers in the U.S. are pretty much equal in their service "quality" so that choosing another carrier has the same odds of this problem as the one that was used.

Rather surprised there has not yet been a reply of that nature here.

[southern*sweet*tea]

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@nowthatsjustducky wrote:

What causes a SMH for me in these threads is when posters just level all the blame on the seller because they chose a particular carrier, and perhaps they should have chosen another service instead.  Yet they always conveniently ignore the fact that all the major carriers in the U.S. are pretty much equal in their service "quality" so that choosing another carrier has the same odds of this problem as the one that was used.

Rather surprised there has not yet been a reply of that nature here.

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Yep. I've gotten three service alerts this week from Fedex because of icing causing delays in Memphis and Indianapolis. Ground deliveries for Fedex were delayed in a lot of areas this week, and I'm sure UPS had delays as well since all three fly through the same airports.

That's not to mention the mudslides in California - I've gotten service alerts about those as well. That's all just in the past couple of weeks. Generally what affects one carrier will affect them all.

[ed8108]

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@coconutmedia wrote:

I do my best to sell merchandise and make a few extra dollars.  I sell merchandise, I am not in the shipping business and I am not related to USPS, Fedex or UPS. I receive the order and I pack it and provide tracking within hours. Next business day without any exception I take them to the post office.

When an item is shipped and it is tracked but USPS sits on it in a certain city or distribution center, what it has to do with sellers rating?

An area is flooded, there is a huge snow storm or USPS just refuse to scan the merchandise that you have to leave at the loading dock as per their manager's request/ instruction. We the sellers are made responsible by eBay. 

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Very unfair and unreasonable to be held responsible for something over which you have no control!

[sockmonkeydave]

@slyders_finds

Well, but ebay has a history of counting Monday holidays as shipping days.

And with USPS now delivering packages on Sunday....

It is only a matter of time before everyday will count in ebay's eyes.

[slyders_finds]

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@sockmonkeydave wrote:

@slyders_finds

Well, but ebay has a history of counting Monday holidays as shipping days.

And with USPS now delivering packages on Sunday....

It is only a matter of time before everyday will count in ebay's e

Well the thing is if package has already been scanned prior to the Holiday you will be fine. If it hasn't been scanned is where you can run into trouble. The shipping label has to be printed AND the USPS employee must scan the package within you handling time. And the Sunday package delivery is just during the Holidays to my knowledge. 

[nawlinsron2]

ebay knows with 99% certainty they'll get paid on the 15th.
ebay knows with 80% certainty (they have the numbers) that my Priority Mail package will be delivered in 3 days...yet somehow maintains that every seller's delivery % must be the same as their payday %.
If ebay and logic were synonymous, we'd all be rich.

[garmentvarmint2004]

COCO..

Well,  you are not running  a  shipping  business  yourself---but you  are    INVOLVED IN  how shipping  companies  behave.  And therefore you  need  to know  what things may happen  to  the items  you  ship.  AND you need  to  find  ways  around shipping  delays  that may occur. 

Several posters here have  given you  a  few good  ways  to  protect  yourself.   For instance  by increasing the HANDLING  TIME  you show on  your  Listings.

If you want  to  continue  to   sell  on  here  successfully---you   do  need  to  account  for occasional  weather delays---or just poor performance  on  the  part of  your Shipper. 

[mikeystoyz]

Is there a way to increase shipping on all of your items at once?

[lookng2015]

You should be able to increase prices in bulk through the bulk editor.

[sockmonkeydave]

@slyders_finds

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@slyders_finds wrote:

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@sockmonkeydave wrote:

@slyders_finds

Well, but ebay has a history of counting Monday holidays as shipping days.

And with USPS now delivering packages on Sunday....

It is only a matter of time before everyday will count in ebay's e

Well the thing is if package has already been scanned prior to the Holiday you will be fine. If it hasn't been scanned is where you can run into trouble. The shipping label has to be printed AND the USPS employee must scan the package within you handling time. And the Sunday package delivery is just during the Holidays to my knowledge. 

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Well, today is Jan 21, and the USPS trucks are out, and I see them often, not just holidays.

I don't know how long we have had Sunday delivery, but it has been a few years now.

And it is well known that ebay often gets it wrong on monday holidays.

So you get a sale after the PO has closed on a Friday, and you print a label.

The clock has started, 

If your PO is not open on Saturday... you are looking at Tuesday at the soonest scan.

So if you have a 1 day handle time, you are now at day five.

[coconutmedia]

USPS gets delivers Priority Mail Express and certain Amazon packages on Sundays. This is eBay.

Also, trucks can work every day makes no difference when packages are stuck at some USPS distribution centers for 7 to 10 days. The weather messes up everything and there is no way anybody can prepare for such.

Top rated statuses and benefits with them are withdrawn for thousands of sellers. 

Life is not about fairness, so why would we expect fair treatment from eBay?

I do all they request is not enough. They send emails about bad weather, but they still punish about bad weather.