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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Buyer doesn't item

I had a buyer bid on the item only 2 hours before the item was about to end. He was the only bidder and he won. 7 hours later he message me saying in exact words "i don't want it anymore". Should I wait 2 days and open a unpaid case and try to get my...

Buyer is past 30 day return policy,return request says I can decline?

Hi I sold an item on June 29th and buyer today opens a return request for item not as described saying it does not match any of her decor in the room(it was a rug). The return request says I can decline the return? I have never seen that before and a...

Ebay just completely screwed the site up.

they think they are fixing something .. that wasn't broken. as a seller - i'm not doing a thing til they change it back. it is whacked. why are they so stupid? they are paying people to change things that do not need to be changed after DECADES. fool...

Buyer did not pay through ebay

Hi, An item I had for sale ended and the buyer messaged me to ship since they had already paid but eBay did not notify me to ship and my paypal did not receive a payment. I get an email sent to my eBay email in spanish, which is different from my pay...

Buyer fraudulently claimed unauthorized user of buyer or bidder account after receiving item

Hi, I had a buyer claim "unauthorized user of buyer or bidder account" (in order to cancel the bid and get a refund) after receiving their item (it was a Dell eGift card) and using it. What's the best way I can dispute this? Thanks for any help.

USPS APV and eBay Label Flow

Don't think I've seen this posted here in any of the APV threads. Just an FYI... (yellow highlight added by me) Been seeing it out of the corner of my eye but it didn't register and I didn't read it previously. Checked my records - it began 8/1/17 on...

Resolved! HELP! Buyer claiming item is not as described but I have proper documentation to prove otherwise!

This buyer had bid on my listing for a ring multiple times (multiple times over a couple months) when we finally agreed on a price. I sent the ring via USPS with 2 day priority, insurance and tracking even though she didn't pay the extra for it, I wa...

Just when you thought fakes couldn't get any worse North Korean factories are making ‘Made In China

North Korean factories are making ‘Made In China’ clotheshttp://nypost.com/2017/08/14/north-korean-factories-are-making-made-in-china-clothes/

Resolved! What's the term for selling through eBay to a specific member?

I occasionally list an item for sale to a specific member at an agreed price. I have trouble deciding what to call that type of transaction. "Private sale" and "direct sale" both suggest a sale outside the eBay venue, which is not what I'm talking ab...

If I call eBay, can they change my username within 30 days?

Thought I'd ask here before I wait on hold. I accidentally made a spelling error in it.

How to become TRS if you are registered on ebay.uk but your sales are on ebay .com ???

Hi dear I am registered on ebay.uk but my sales are mainly on ebay.com . Can I become TRS ON EBAY.com ? I think I reach all criteria I can not contact ebay.com , they offer only calls for customer , I am not good on spoken english . Any help is much ...

Ebay can't add.

I sold 7 quanities of an item that cost 159.99 Shows 1119.93 as the total price. When I go to ship, shows "1031.92" as the order total. Why? I had no multiple item discounts on.

Ebay sales slow...dropped since June 2017?

Has anyone else noticed slower than usual salessince June 2017? Or is it just me? I've been selling 11 years and usually sell three to four items per week but since June it has almost stopped. I' ve called ebay twice, they say all is ok with listing....

Advice on suspected buyer fraud

I'm looking for advice on how to handle what appears to be a case of buyer fraud. I sold the buyer a used, tested piece of computer equipment for about $200 plus $30 for shipping (close to actual cost). His shipping address was in the U.S. I got this...

Can't relist item. When I click relist, it just waits forever.

My sale was cancelled due to a scam user. I tried to relist the order but when I click "relist" it just spins and spins forever. It won't relist. What's going on?