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Totally weird transaction....help....

I bought a really beautiful Art Nouveau pillow cover from WA state...was supposed to be two of them, and was supposed to be blue.  Got ONE and it was yellow.  Messaged the seller and got a reply we have refunded you and just donate the one or keep it.  OK.

 

So I go to my bank, no refund yet.  Go to Purchase History...and dang if there isn't an item UNPAID...the blue pillow cover!  I am not paying for it (because I have no idea at this point what I will get), and I have NO idea how it got there.  How does this happen????  What do I do...I have never not paid for anything that I won or BIN'd.  There is also no way to cancel it.  Arghhhhhhhhhhhhhhhhhhhhhhhhhhhhhh.

 

Why the seller didn't just offer to send me what I ordered.....I have no idea.  I didn't want a refund, I just want what I bought.

Message 1 of 23
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22 REPLIES 22

Re: Totally weird transaction....help....

An unpaid item case can't be opened on an item that was paid for and refunded. 

 

 

Message 16 of 23
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Re: Totally weird transaction....help....

You might be able to archive the transaction so that it is out of sight..out of mind.

Message 17 of 23
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Re: Totally weird transaction....help....

Like I said, stop worrying about it, it will ‘age off’ in a few weeks.

 Nothing will happen to your account.

Nothing tastes as good as being thin feels.
Message 18 of 23
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Re: Totally weird transaction....help....

When a customer is refunded, it reverts to Unpaid on EBay.

 

Unless you paid directly with your debit card, which I understand isn’t allowed anymore, your refund is probably pending or even cleared at PayPal

 

 

Message 19 of 23
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Re: Totally weird transaction....help....

No, really.

 

Ive both refunded a customer return, and cancelled an order myself as a buyer.

 

It isn’t paid anymore so it changes to unpaid - lazy programming

Message 20 of 23
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Re: Totally weird transaction....help....

You don’t know they blocked you

Message 21 of 23
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Re: Totally weird transaction....help....

That’s big time old EBay thinking

 

And an unnecessary (aggressive) prediction - customer got THE WRONG ITEM

 

And we wonder why buyers go elsewhere and EBay enacts burdensome new rules to entice them back.

 

(insert eye roll)

Message 22 of 23
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Re: Totally weird transaction....help....

I did get refunded...just wanted you all to know. Put the seller on my Do Not Buy From list too.
Message 23 of 23
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