eBay

oneglassman · ‎05-22-2022

I wish someone from Ebay could answer me oneglassman for the Total system crash of views, & sales, I have always maintained a TRS and a store for 7 years. My sales were GREAT until Ebay started with this new updated system. I had some 25 to 30 High-end Fenton Art Glass sales until 5-17-2022, I was having great sales just about every day prior to 5-17-2022 now this mess has happened. NO SALES from 5-17-2022 to 5-22-2022. Now I can't send buyers an offer, I normally send 25 to 30 per day, I have sent 7 in the last 6 days.

What is going on with the Ebay I have known for many years? It's not the economy, inflation and gas prices, it is inside the Ebay system. My listings are up to date with Item speciation, great photos and Beautiful Fenton Art Glass. Something has got to give. Thanks Roger-oneglassman

amphibolous · ‎08-18-2022

I don't know how many people are affected, but my view counter stopped 24 hours ago on all my listings. I've never had it freeze before, but I knew something wasn't right, as I'm still getting watchers and bids on auctions. My last listing (on another account) has a few watchers and bids but zero views. Another eBay glitch, but I can see why people might look at the stats and be worried. They've rolled out too many updates in a short space of time, and it's been causing a lot of different issues of late.

dhbookds · ‎08-18-2022

@amphibolous wrote:
I don't know how many people are affected, but my view counter stopped 24 hours ago on all my listings. I've never had it freeze before, but I knew something wasn't right, as I'm still getting watchers and bids on auctions. My last listing (on another account) has a few watchers and bids but zero views. Another eBay glitch, but I can see why people might look at the stats and be worried. They've rolled out too many updates in a short space of time, and it's been causing a lot of different issues of late.

People can put an item on a watch list from search without opening the listing (to count as a view)...........

$99.99
or Best Offer
+$15.99 shipping
Watch

deosil111 · ‎08-18-2022

That’s because the eBay trolls, Schills and cheerleaders are always on here trolling schilling and cheerleading and trying to get “most helpful” points.

amphibolous · ‎08-18-2022

Hi dhbookds,

Yes I know it's possible to get watchers without page views, which accounts for some of my watchers, but I've been following viewer numbers over the past 6 years, on a daily basis as I don't list much. I know how many views/watchers to expect, and it's been quite consistent over that time. On average it's 20-30 views a day per item.

As I have multiple bids, and watchers with no additional page views (still stuck now after 30 hours, it's definitely the view count that is frozen.

gurlcat · ‎08-18-2022

Yes it's a real glitch; I observed it starting sometime yesterday, maybe the night before. If you're curious to see the actual view count for the item, click on the '0' and you'll get a popup window showing the real numbers.

wrm827 · ‎08-18-2022

Well that explains some of it, thanks. I clicked my zero view listings and one had 2 actual views, one had 5 and the one with now 2 watchers (one more since yesterday) has 1 view. Strange.

paraquip · ‎08-18-2022

Sellers....... I can tell you how important it is to keep posting topics like this and replying to them.

The loss in sales is undeniable at the moment but it's important to show proof of literally everything you are stating.

As some point there will be a class action lawsuit on this very same topic and the forums will be subpoenaed

It's not so much that they goofed up but rather how they made the sellers pay for their mistakes.

Please exactly log your responses

HK

siamjane8 · ‎08-23-2022

I am starting to think that the search algorithms relied heavily on info from the views count module of ebay and that it is so screwed up now it does not know what to show. Search results have been so sketchy and not relevant to actual search query that its no wonder sales are down. Unfortunately its problem a perfect storm of ebay tech screwups that is causing it though- they have been changing over so many systems that were dependent on each other to function and now none of the algorithms can make either heads nor tails of the data and we are left out to dry.

selsa84 · ‎08-23-2022

I download my report nearly everyday that shows views on my items. Not once has it been correct. When I see on the performance page that a certain listing got say 8 views on a single day i go to the report for that day and itll show maybe 1 view for that item. views are inflated to placate you. It says that I had 6 views on one item yesterday in my report but on the listing it self it says I had 2 views.

siamjane8 · ‎08-28-2022

It is all site manipulation- nothing at all organic about ebay at this point. Had steady predictable sales every day 7 days a week for years and know they come in random bursts of several hours at a time followed by 0 sales the next day or so. A literal switch turned on and off. (To be clear- I dont think an ebay rep is deciding to turn sellers on and off- i do think it is a programing decision or glitch tied to "who knows what", but it is obvious manipulation - not a simple organic- show people what they search for and let them choose the one to purchase. Ebay is deciding who sees what at all times and unfortunately it does not work well.

Just had friends over for dinner and the one was telling me how he cant stand the ebay search and was asking why when he searches on google- a bunch of ebay listings show up that ebay did not show when searching on the platform?--- Man isnt that the million dollar question!

mr_lincoln · ‎08-28-2022

@oneglassman

WROTE: " ... It's not the economy, inflation and gas prices, it is inside the Ebay system. ..."

That pretty much sums it up and I honestly don't think they have 1) figured it out yet or 2) it is some type of intentional manipulation to move in a specific direction ... which seems to be away from a simple Buyer's search process of typing in the search window and getting a list of items they are actually looking for returned to them organically ... this of course is just my opinion ...

Mr. L

Regards,
Mr. Lincoln - Community Mentor

joliztoyco · ‎08-28-2022

Noooo....you're gaslighting.
The correct question is: My EBAY sales are unsatisfactory. Is it Ebay and their new algorithms, or is it my selling methods?

mr_lincoln · ‎08-28-2022

@gurlcat wrote:
@soh.maryl wrote:
How do you know "It's not the economy, inflation and gas prices . . ."
Speaking for only myself (but there are probably others in the same boat), I have cut down tremendously on buying non-necessities. I don't drive much, but when the price soared to over $5/gal, I scrupulously tried to drive even less. There were some little luxuries I allowed myself, but no more.
BTW: All of your Fenton pieces are lovely and I wish you the very best of luck in selling them.
Because of the suddenness, the fact that most of us can tell you an exact date when our sales plunged. -Not the same date for all of us, but all the ones I've seen were in May or June. And maybe more importantly, you can SEE that date reflected in a view count that also plunged on the same day, in other words, the day Ebay started showing our listings to far fewer people, for whatever reason (glitch? on purpose? we don't know).

Now of course it would be absurd to think that people tightening their wallets due to inflation would have NO effect on sales; of course it would. Even without the visibility throttling, I would expect my July 2022 sales to be at least somewhat lower than my July 2021 sales, considering the inflation has been growing in all products and services for the past several months, and I don't sell anything people absolutely must buy. I will even set aside what I remember from 2008, sales data that showed businesses selling low-cost items or services of "indulgence" (fancy coffee, sweets, manicures, etc) doing better than before the recession, because people still felt like they deserved 'something nice' even if they couldn't afford bigger nice things (you yourself mention that you still allow yourself little luxuries). Assuming that social phenomena is occurring again now, maybe I should expect some women who'd normally be buying new, fine jewelry to switch their jewelry-'fix'-getting to more affordable vintage costume jewelry (what I sell). But I would also expect some who were buying vintage costume jewelry to switch from Ebay to whatever they can find at local garage sales, or just not buy any jewelry at all for a while.

So as you can see, I have no beef with accepting the troublesome economy as a component of my ever-dropping 90-day total sales figure, but not all of it, not even most of it. And I sure as heck don't accept it as the reason for the drop in views starting abruptly on May 12 (see graph below), because another social phenomenon, one that is as old as time, seen in every recession, depression, and runaway inflation period, is the fact that even FLAT BROKE people still enjoy window shopping. But for some unknown reason, ebay started putting curtains over some of us sellers' windows this late spring/early summer, and nothing we try to do to reopen them seems to work.