09-14-2024 05:51 PM
Ive been a top seller for well over a year now. I've always had 1 day handling time and recently went in and changed all my items to 30 day returns so I could receive the 10 percent discount. I just looked and noticed out of my 1200 items I have listed only 150 of them are saying top rated plus. I can't figure out what I'm doing wrong. I've looked at multiple listings that sold today and none of them are giving my the discount yet they were listed at 30 day return and 1 day handling time. Is there something else I have to change to get the discount?
09-14-2024 05:54 PM - edited 09-14-2024 05:56 PM
For Top Rated Seller Plus to receive the 10% discount on fvf you need to have 1 day handling time and 30 day free returns where the seller pays. Your listing show buyer pays so your listings don't qualify for the discount.
Seller dashboard shows this
09-14-2024 06:22 PM
You have to do free returns to get TRS+.
09-14-2024 10:59 PM
Your return policy needs to be 30 days or more with seller pays shipping, AKA Free Returns.