I'd fire most of these thrift store managers and pricers if I ran them.
Some one mentioned above that the Idaho(?) Good Will essentially runs the job retraining programs.
Here it's Value Village, with a little money going to Juvenile Diabetes.
The stores is almost the excuse for the training programs.
And training can be the simple stuff like knowing when your shift is, getting on the right bus, and showing up on time.
Or it can be complicated stuff like running a cash register. We had a friend who would occasionally help us in our shop (not a thrift) who kept a record of all the sales he handled in notebook because the register baffled him. He was also a published non-fiction writer with a Master's degree in History.
He could balance the cash. It was the machine he couldn't work out.
Pricing falls somewhere in between.
Someone mentioned the possiblility that the workers may price Old Navy and George products higher than Eileen Fisher or Jill Sander because they are familiar with them -- and not familiar with the differences in fabric and workmanship.
Then if the charity is promoting those workers into management, instead of going outside, the result may be a good manager with a limited knowledge of the wider market. It's really hard to know what you don't know.
