Threads on Listings Dropping or Missing!!!

[mr_lincoln]

kyle@ebay 

devon@ebay 

I just picked off the following 4 threads on Sellers reporting issues with Listings missing or dropping.  This could be urgent ... 

Change in number of listings all of a sudden? - The eBay Community

I want to know if anyone’s listings are disappeari... - The eBay Community

Poof! 25 Listings Just Disappeared! - The eBay Community

Missing listings - The eBay Community

[mikkikq11]

Thank you!

[devon@ebay]

---

@mr_lincoln wrote:

kyle@ebay 

devon@ebay 

I just picked off the following 4 threads on Sellers reporting issues with Listings missing or dropping.  This could be urgent ... 

Change in number of listings all of a sudden? - The eBay Community

I want to know if anyone’s listings are disappeari... - The eBay Community

Poof! 25 Listings Just Disappeared! - The eBay Community

Missing listings - The eBay Community

---

Hey @mr_lincoln! Thank you for sharing this with us. We will reach out to the Product team and let you know what we hear.

[mr_lincoln]

---

@mikkikq11 wrote:

Thank you!

---

@mikkikq11 

You are more than welcome ... it may some carry over from the site's weekly Thursday server update (historically when they do that).  Some residual files getting stuck in some obscure buffers in their system.  eBay is aware of it and will be working on it.

[wastingtime101]

Hi devon@ebay . This happens every 30 day month but the impact is always worse in February because it's shorter. It's even worse in the year following a leap year.

Problem is basically a latency issue as there are 4 days worth of listings (28, 29, 30, 31) all renewing today. As soon as listings renew they disappear until the system finishes processing the renewal. Sometimes you'll see them reappear in 15 min and other times a few hours, depending how much the system is processing.

When this happened in 2021 (another year following a leap year) the community team put up a pinned post on the selling forum and tech issues forum. Perhaps you could do the same.

[bill.purvis2012]

So, yes. My listings dated 1/29, 1/30, 1/31 have all dropped from view. I'm counting on Ebay to get these restored or it will be a big mess and loss of hundreds of listings.  

[wastingtime101]

Don't sweat it @bill.purvis2012 . This has happened so many times we know from past experience those listings aren't gone, just processing. They will be back within the day (prob sooner). 👍

[iamalwaysright]

Yup. Happened to me last night too. 🤷

[kensgiftshop]

---

@bill.purvis2012 wrote:

So, yes. My listings dated 1/29, 1/30, 1/31 have all dropped from view. I'm counting on Ebay to get these restored or it will be a big mess and loss of hundreds of listings.  

---

They won't be lost.

It's been a problem ever since they went to GTC relisting on the same day of the month.

When it was every 30 days it wasn't a problem.

[wastingtime101]

---

@kensgiftshop wrote:

---

When it was every 30 days it wasn't a problem.

---

I always hated this "same date" renewal system and thought they should have changed GTC from the old 30 days to 31 days to avoid the double-insertion fees during 7 mo of the year. Same date renewal causes too many problems and too much confusion at the end of every month.