Another rant on how we, sometimes, are punished by the actions of others, and Ebay blames us for it.
I have been a friend of the USPS for a long time. But this year alone, they are in their 3rd attempt to make me fall into the category of haters for the way they do business with us.
I go to a specific post office, some clerks know me, I am always joking, and making fun of their "good service". They answer back to me in a jokingly way.
Before last Saturday, April 6, I went in there and joked again about Media Mail making it "there" next day. Then, I disguised my complaint by joking that the last Monday I had dropped a first clase package but it was scanned there 27 hours later, not that evening, no! Next day!
So, I dropped a Priority Mail large box, insured for more than $500 and I joked about it being delivered next day Sunday. They replied jokingly "did you know it will be delivered on Monday"? since it was a 2 days delivery.
I left with the satisfaction that I had shipped hours after being paid.
To make it short. I put a claim for a missing/late delivery package on last Friday. I got a call from Los Angeles PO office clerk that they were looking for it, probably sent to the wrong office, even though it showed out for delivery. They promised to find out what was going on.
Then, last Saturday, a week after I dropped it there, I brought the tracking number with big numbers printed on a piece of paper to the "manager" and he told me the internet there was sooooooo slow he couldn't help me. I left him the information, but he promised me he would look into it. My phone has not received a call from both Los Angeles and San Jose's offices. 
What's worse? I tried to fill out a claim, it asked me for proof of value. I tried to upload a picture of the things in the lot, nah! It has to be a 2MB size thingy. Dang it! So much incompetence in only one case! 
Apr 10, 2019
23:21pm
Awaiting Delivery Scan
Apr 10, 2019
19:42pm
Arrived at USPS Facility
LOS ANGELES, CA 90065
Apr 10, 2019
09:21am
Out for Delivery
LOS ANGELES, CA 90065
Apr 10, 2019
09:11am
Sorting Complete
LOS ANGELES, CA 90065
Apr 9, 2019
12:39pm
Arrived at Unit
LOS ANGELES, CA 90065
Apr 8, 2019
01:25am
Departed USPS Regional Destination Facility
LOS ANGELES CA DISTRIBUTION CENTER
Apr 8, 2019
01:21am
Arrived at USPS Regional Destination Facility
LOS ANGELES CA DISTRIBUTION CENTER
Apr 7, 2019
00:00am
In Transit to Next Facility
Apr 6, 2019
19:38pm
Arrived at USPS Regional Origin Facility
SAN JOSE CA DISTRIBUTION CENTER
Apr 6, 2019
18:23pm
Accepted at USPS Origin Facility
SAN JOSE, CA 95116
Apr 6, 2019
09:44am PDT
Tracking number provided
@sharp_edgeknives wrote:Who insured the package? If it was USPS and is not found they will only pay what the buyer paid for the item and you must show proof of purchase price. You should provide insurance info to buyer and let them deal with it on their end.
I insured the package. but, you are right, if no solution, I will let the buyer do it. Too much of a headache, I am feeling so **bleep** off as of now. Thank you for the advice.
But, there comes the trick question. I tried to initiate the claim, I was supposed to show proof of value. But, how can you prove value when the only value is given by the customer or buyer paying for an item that you don't have a receipt for. And, I tried to upload a picture, anything, no! It has to be a 2MB document, or something. 
What **bleep** me off that I had one guy in Los Angeles promising me to look for it, and another supervisor at the PO I dropped the package off to look into that matter on Friday and Saturday. I can say that they may be too busy, or they simply know the tricks of you forgetting about the issue.
I have the mail carrier in my block checking into it tomorrow morning.
I am very loyal to anything, but once I am "betrayed", believe me, they can't have a better enemy, subjectively speaking.
Tomorrow, I will go to the post office. And it won't be a pleasant visit, I promise you that. Respect is deserved, or earned in my world. No, that doesn't mean I will go postal. I've had better things to get mad at to go ballistic. 
@3eyedfishcatcher wrote:https://about.usps.com/newsroom/service-alerts/
https://about.usps.com/newsroom/service-alerts/weather-updates-residential.htm
U.S. Postal Service links
Thanks for the information!
That adds some value to the debate. They may be having problems with distribution. And into the mess, one or two packages get lost or stolen.
The zip code the package was being scanned from is 90065.
Thank you!
@escuintla wrote:
@sharp_edgeknives wrote:Who insured the package? If it was USPS and is not found they will only pay what the buyer paid for the item and you must show proof of purchase price. You should provide insurance info to buyer and let them deal with it on their end.
I insured the package. but, you are right, if no solution, I will let the buyer do it. Too much of a headache, I am feeling so **bleep** off as of now. Thank you for the advice.
But, there comes the trick question. I tried to initiate the claim, I was supposed to show proof of value. But, how can you prove value when the only value is given by the customer or buyer paying for an item that you don't have a receipt for. And, I tried to upload a picture, anything, no! It has to be a 2MB document, or something.
I would not leave insurance to the buyer. They can file an insurance claim and get a payout and also file on eBay and get a refund from you. Insurance is for the seller, not the buyer. If it comes down to an INR being filed put in the USPS insurance claim immediately- then refund the buyer. Don't give them the opportunity.
You can prove value by taking a screenshot of the eBay order page and uploading it. 2MB is probably the limit and you can't upload a file larger than that.
