When working at a convenience store (at their post office counter), I was helping ring in a bunch of after school kids (because some steal, so you gotta ring them through quickly so they leave). A guy comes in with a package and starts mouthing off because I'm not at my counter. I told him "I'll be with you in a minute, I'm ringing through a customer". He starts mouthing off some more about how he's a customer too.
He wasn't first in line, but when I did get to him, I refused to serve him. He told me he was going to call the police if I didn't serve him, so I said do that. Then I said "I don't see you calling the police". He refused to leave, so I called the police (not that they are quick to answer these calls). While I was on the phone in the backroom with the police, the other clerk ringed him through very quickly.
The manager told me to serve these people as quickly as possible so they leave. I said "I don't reward bad behaviour".
Being the unloyal employee that I am to that organization, I started paying attention to customers who complained about their staff or being short staffed, and one of them offered me a job for $2.50 more an hour. It wasn't really a better job by any means, but it was in an office which gave me a tiny bit of experience to find something better. I now make 5x my convenience store salary working at a company that's in the top five of it's industry in Canada.
C.
