eBay

koryyyy · ‎01-05-2023

I been an eBay user for more than 7 years and I had another account before this, but at that time was complicated to change the country so I got a new one. In any case.

I started selling as a hobby, some stuff that I designed on my 3d Printer, and adapters to, somehow, help a little bit the transition for the the electric cars.

I counted my last 55 transactions and how many people actually left feedback: 2.

I worked hard, I loose lots of money and I agreed to unfair situations (more than I want to admit) just to avoid a bad feedback. Making, mostly, ebay look good, but I put the money down for that. I never had a bad feedback ever. Lots of users that buy from me are new users. My item is published in some forum and people create an user just to buy my item. Somehow I'm helping ebay to bring new people here. BUT

New people does not leave feedback. Most people wont. If you had a bad experience you rush to leave a bad feedback, but if you do everything right, you get no feedback.

This is being unfair for too long now. Why if I work hard, I drive to the postal office the same day to leave 1 package, and I do a great packaging and a great product, only less than 4% leave a feedback?
While I had to accept a return that was requested 40 days after received the item to avoid a very probable bad feedback.

I really think that ebay should protect the sellers a little more, since we are ebay, We are the core of ebay. Most of us work hard to keep a good reputation.

My first idea is that ebay should automatically leave a positive feedback after 30 or 45 days that the purchase was made. If the buyer didnt complain in 45 days means that everything went well.
Like if you shipped your item on time, it arrived on time, and the seller didnt complain about it, should be an automatic positive feedback. And could even notify the seller that "in 5 days an automatic positive feedback will be left, since you are too lazy" (well not the lazy part)

Buyers ignore all notifications from ebay. not sure if those are too much so they start ignoring it, or what. But, if you contact an buyer most of the time I dont get any reply. Same must be happening with emails or messages remind for leave feedback from ebay.

Should be do a vote or something? I guess like 90% of the sellers will agree with this.

kensgiftshop · ‎01-05-2023

I don't know why some buyers/sellers are so hung up on feedback?

What can you do with a few more feedback then you have now?

Have a great day.

fashunu4eeuh · ‎01-05-2023

You are placing entirely too much significance on feedback.

In the early days of eBay, feedback was vitally important in establishing one’s reputation. But this is no longer the case. Times change. Now feedback is not used in eBay’s evaluation of seller performance. And that is how it should be. One’s seller metrics are not affected by one’s feedback score because it is not a quantifiable or reliable measurement. Feedback is arbitrary and subjective.

Feedback still has its place, as a way for buyers to vet their sellers, but gone are the days when it was a necessary part of the selling-buying experience. Members were striving to prove their merit as a trading partner. But now there are many policies that safeguard the process. So the feedback system was altered years ago.

The most important aspect of feedback now is the seller’s follow-up comment to an unfavorable grade. That comment can make or break a seller’s reputation. It is how a seller handles an issue or concern from an unhappy buyer that helps or hurts his selling ability.

So i would not fret over the amount of feedback buyers leave you. As a voluntary program, no seller is promised a feedback from a buyer. It can be a waste of time once a seller has already established themselves as a seasoned and reliable veteran seller. You’re not a newbie struggling to get that score up to keep the scammers from targeting you. So best of luck to you in the New Year, and wish you much continued success.

fern*wood · ‎01-05-2023

You lose money to avoid bad feedback? That doesn't sound like a good idea. Don't conduct your business out of fear of feedback.

coolections · ‎01-05-2023

Without reading your long-winded suggestion for feedback I would say do not worry about it. If a buyer wants to give you feedback, they will. You have plenty of feedbacks for future buyers to see if you are a good seller or not.

yuzuha · ‎01-05-2023

@house*of*paws wrote:
Were eBay to start leaving automatic positives for these transactions … I assure you that many more negs and neutrals would be left. Many buyers do as I do … and DO NOT want someone else leaving feedback in our names.

I know I for one would have left multiple negs and neutrals if my choice had been that or automatic positive feedback. I've had plenty of transactions over the years that I was not happy with (see: the time a seller shipped me a bottle of shower gel in a manila envelope, which somehow miraculously arrived intact), but it was not a big enough deal to make me want to leave a negative so I simply left no feedback at all. Had I been forced into choosing between a neg/neutral or positive feedback, I would've gone with a neg or a neutral because that was my honest feeling towards the transaction.

soh.maryl · ‎01-05-2023

"Never addressed successfully."? What does that mean? Anyone who's been around here for 7 years and is a reputable seller knows very well how eBay works. You have over 900 FB. What could you do with more than that? I find your complaint odd, given the above.

"Protect the sellers. . ." From what? Buyers who did not leave feedback?

And your suggestion that eBay leave automatic positives after a certain length of time is bogus. Why? Because maybe the transaction was not 100% great for the buyer, but he decides to just let it go and not leave any FB at all. I've had that happen. If eBay decided, on my behalf, that it was great, that would be, believe me, my last purchase on eBay.

janet9988 · ‎01-05-2023

@koryyyy

Addressed successfully?

But what you really mean is to your own personal liking.

Feedback has been addressed successfully ... all along ... that is why VOLUNTARY works for everyone.

I am tired of companies micromanaging my affairs. If you think making feedback mandatory for sellers then I hope you like negative feedback.

Lift your left leg at midnight to start off on the right foot. Happy new Year!

mtgraves7984 · ‎01-05-2023

If I'm wrong, someone correct me... but doesn't the transaction number tick up eventually, with or without feedback?

chapeau-noir · ‎01-05-2023

and I agreed to unfair situations (more than I want to admit) just to avoid a bad feedback.

Don't let feedback lead you around by the nose - it doesn't count for anything in your metrics unless it's awful.* You have a good bunch of good feedback - just let it go, and try not to take its existence personally.

*ETA: Feedback should never be a factor in problem resolution in sales - which should be doing the right thing by your customer.

“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger

"Wherever law ends, tyranny begins" -John Locke

bonjourami · ‎01-05-2023

What is 'unfair' about not getting feedback that is voluntary to begin with? Nothing unfair about it.

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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams

pburn · ‎01-05-2023

@mtgraves7984 wrote:
If I'm wrong, someone correct me... but doesn't the transaction number tick up eventually, with or without feedback?

@mtgraves7984

What "transaction number?" Can you post a shot of where you're seeing that?

mtgraves7984 · ‎01-05-2023

@pburn wrote:
@mtgraves7984 wrote:
If I'm wrong, someone correct me... but doesn't the transaction number tick up eventually, with or without feedback?
@mtgraves7984

What "transaction number?" Can you post a shot of where you're seeing that?

@pburn

I mean... after a period if no feedback is received, doesn't the feedback number tick up by one, anyway?? 🤔

rugerskick · ‎01-05-2023

Depending on the buyer, feedback is useful.

If someone starts getting more and more negative feedback, you see theres an ongoing issue occurring.

If they have great recent feedback they are still doing consistent good selling. Even more so if its from new and seasoned ebayers.

Also if two sellers offer the same item, with one seller having less than 1% negatives vs a seller who has like 4-5% negatives, that can influence who you want to purchase from.