Best regards,
I had a Buyer win an auction, pay and receive the item the week before the 4th of July Holiday weekend ... the same Buyer won another auction on July 3 and as of this writing, July 7, the item remains unpaid ...
So now that it is day 4 after the Auction ended a UPI is possible but I am thinking maybe they are away or otherwise tied up this week ...
I sent a courtesy message Monday evening the 5th to all unpaid item customers letting them know we have a regular AM shipping run from our weekend sales for completed purchases.
I'm thinking of waiting until early next week before making any decisions on a UPI ...
@katzrul15 wrote:
@mr_lincoln wrote:
@eunster1313 wrote:
Basically what eBay did was add a 4th reason for a seller to cancel a transaction.
I'm canceling the transaction because the buyer hasn't paid. This 4th option is
(hidden from the seller) until it is appropriate to do so. When eBay uses the term
you now can simply cancel the order on the 5th day they don't make it clear that
that's what you need to select so the buyer gets an UPI strike and the seller
doesn't get dinged for canceling an order.@eunster1313 The wording on their setting to me is not that clear either ... which I have found to be eBay's M.O. ... for myself I was fine with the older UPI process to be honest. I think there has been some miss-understandings surrounding this new feature ...
Several posted on here that you re-set it to an additional 4 days if you send the Buyer an invoice as a payment reminder. Tested it a while back, it changed to show 8 days vs 4.
No idea if this was a glitch or intentional, but confusing.
@katzrul15 Thank you for that ... you would THINK eBay would have that explained where Sellers turn that automated feature ON or OFF ...
