06-30-2021 01:08 PM
Hello, I have been in the process of terminating my account for the past month. When I went to close the account today, I did not see the Manage Store button on the Hub Page any longer. The option to cancel the account was listed there. Can anyone tell me where the new cancel account button is located. I hope not to have to call eBay customer service. Thank you.
06-30-2021 01:11 PM - edited 06-30-2021 01:12 PM
https://accountsettings.ebay.com/uas
Keep in mind that since you had a sale on May 26, eBay may not let you close the account until the window for returns and disputes has passed.
06-30-2021 01:11 PM
Go to Help & Contact.
Type in: Close my account.
Follow the links and actually read what the pages say (right down to the bottom of the page).
06-30-2021 01:12 PM
@mothermary-sistersue wrote:hope not to have to call eBay customer service.
Use the link that @luckythewinner
and no, you do not have to contact eBay (calling is out of the question anyway) to close your account.
06-30-2021 01:17 PM
Good luck to you.
06-30-2021 01:23 PM
Make sure you cancel all subscriptions before trying to close account.
06-30-2021 03:18 PM
Closing your account and deleting your data
07-01-2021 10:32 AM
Thank you! I just could not remember where I had found it before. I cancelled the store end of May. We had a 30 day returns policy with buyer paying return postage. We never had a disputed sale but we did not sell expensive items and would just refund their money and block the seller. It worked for us. Some
things at our price point were just not worth the hassle.
eBay has been quite an experience with all the changes. But it is time to say adios!