Terapeak not showing active results

[mreinsmith]

Terapeak is not showing any results in the Active tab when I know there are active results when I search outside of Terapeak

I cleared cache, tried another browser on another machine, can't figure it out.

Is anyone else seeing this or has seen it before?

Thanks

Matt

[wastingtime101]

Can you take a screenshot of your search terms and applied filters so we can attempt to replicate your problem?

[bashort]

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@mreinsmith wrote:

Terapeak is not showing any results in the Active tab when I know there are active results when I search outside of Terapeak

I cleared cache, tried another browser on another machine, can't figure it out.

Is anyone else seeing this or has seen it before?

Thanks

Matt

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Yes I have seen this recently

[mreinsmith]

Thanks,  here they are

[wastingtime101 · Accepted solution]

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@mreinsmith wrote:

Thanks,  here they are

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I was able to replicate your results. Condition: used, Category: all

When filtering Terapeak to active listings it shows 0 results.

When searching kawasaki vulcan 750 ignitor on eBay it produces 78 results.

https://www.ebay.com/sch/i.html?_from=R40&_nkw=kawasaki+vulcan+750+ignitor&_sacat=0

Can you check if there's an open tech ticket for this kyle@ebay and perhaps help us get this reported? Thanks!

[mreinsmith]

Send him a private message or can you post on his page?

Thanks 

[kyle@ebay]

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@wastingtime101 wrote:

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@mreinsmith wrote:

Thanks,  here they are

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I was able to replicate your results. Condition: used, Category: all

When filtering Terapeak to active listings it shows 0 results.

When searching kawasaki vulcan 750 ignitor on eBay it produces 78 results.

https://www.ebay.com/sch/i.html?_from=R40&_nkw=kawasaki+vulcan+750+ignitor&_sacat=0

Can you check if there's an open tech ticket for this kyle@ebay and perhaps help us get this reported? Thanks!

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Hey @wastingtime101 and @mreinsmith, I'm not seeing any open alerts or tickets for Terapeak just yet.  I'd recommend reaching out to Customer Support to start the reporting process.