cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TOP Seller badge not appearing

SO i am getting crazy 😅

I get off my drop shipping "evidences" changed correct location for all my listing and got TOP SELLER status on my performance.

 

BUT i don't see it. in search all my listings are without TOP seller badge.

i don't see any change in the listing also.

 

facebook agent told that i have badge and it see it. but this is top seller plus, and i see that item below don't have this badge. they all the time tell me to wait 24hours, but it is already 4 days. Also facebook agent told me that i can see badge from my own account because i am seller, but it sounds like lie to me. like really?like really?

 

screentshot from facebook agentscreentshot from facebook agentthis is how i see my listing from friend account.this is how i see my listing from friend account.

Message 1 of 16
latest reply
15 REPLIES 15

Re: TOP Seller badge not appearing

Hi, you are posting on the discussion board for the United States. Some of the policies cited in the US boards and Help pages might not apply to sellers who are based in Latvia.

 

There is no TRS badge for eBay.com, though there might be for other countries. In the US, the only badge is called TR-Plus.  As explained on this Help page, eligibility for the TR-Plus badge requires the seller to offer free returns. I checked a couple of your listings and they staid "Buyer pays return shipping." 

 

https://www.ebay.com/help/policies/selling-policies/seller-standards-policy?id=4347

Message 2 of 16
latest reply

Re: TOP Seller badge not appearing

my account is made in ebay.com. 

i sell from Latvia, and i see that badge in other seller account ( from Latvia )

but not for me, i had this badge 3 years ago.

 

 

Message 3 of 16
latest reply

Re: TOP Seller badge not appearing

On eBay.com, there is no TRS badge for anyone. 

 

On eBay.com, you will see a TR-Plus badge IF the seller offers 1-day handling and free returns.

Message 4 of 16
latest reply

Re: TOP Seller badge not appearing


@barn-tuning wrote:

my account is made in ebay.com. 

i sell from Latvia, and i see that badge in other seller account ( from Latvia )

but not for me, i had this badge 3 years ago.

 

 


@barn-tuning 

 

3 years ago, were you offering Free Returns? I ask, because that is a TRS+ qualification for US Sellers.

Message 5 of 16
latest reply

Re: TOP Seller badge not appearing

seller above is from Latvia and have badge. 

my listing is below and i don't have. 

i am talking about this badge and you need to offer 30 day return and 1 handling day, what i am doing but no badge for me. 

Screenshot 2024-02-01 at 19.59.22.png

Message 6 of 16
latest reply

Re: TOP Seller badge not appearing

3 years ago ebay didnt think i am dropshipper.

my profile was under restriction.

Message 7 of 16
latest reply

Re: TOP Seller badge not appearing

Does the other seller offer free returns?  In the US we must offer free returns and I don't see that on your listings.

Message 8 of 16
latest reply

Re: TOP Seller badge not appearing

@barn-tuning,

 

When I search for those items on ebay.com, with a location in the USA, I don't see TRS badges on any of the listings. See below.

 

I don't know why you are seeing a TRS badge on that lasting. It's possible it might have to do with the website they were posted on, where you are viewing them on, or where your shipping address is specified to (what country). The first listing (where you see the TRS badge) was posted on eBay.com, but your listing (the last one) was posted on eBay.co.uk, eBay UK.

 

lacemaker3_0-1706813503571.png

 

Message 9 of 16
latest reply

Re: TOP Seller badge not appearing

Even if I change the delivery location to Latvia, I don't see the TRS badge.

 

This time, the shipping charges match what you saw, but no badge is visible.

 

lacemaker3_0-1706814348503.png

 

Message 10 of 16
latest reply

Re: TOP Seller badge not appearing

thank you for these screenshots. 🙏

Message 11 of 16
latest reply

Re: TOP Seller badge not appearing


@barn-tuning wrote:

seller above is from Latvia and have badge. 

my listing is below and i don't have. 

i am talking about this badge and you need to offer 30 day return and 1 handling day, what i am doing but no badge for me. 

 


@barn-tuning 

 

You show BUYER PAYS RETURN SHIPPING so you do NOT get a Badge.

Message 12 of 16
latest reply

Re: TOP Seller badge not appearing

seller in screenshot above my listing also have policy "BUYER PAYS RETURN SHIPPING" and he have badge 😉

Message 13 of 16
latest reply

Re: TOP Seller badge not appearing

The TRS program is broken up into regions and the US site is a region by itself.  The top rated seller badges you are seeing are not the same as the top rated plus badges that are shown for sellers that qualify for the US TRS plus program.  Those trs badges are from other regions. I’m not sure why you are seeing them on the US site but I can’t duplicate it and see what you are seeing on .com even if I change my location to Latvia. 

I can see the TRS badge for the Latvia seller aiktuning and also for you if I look at listings on eBay.ca.  Since  .ca (Canada) is considered as being in the global region, a seller that qualifies for TRS in the global region will have a badge on a global region sites. The TRS badge cannot normally be seen on the .com site unless their listings qualify for the US TRS plus program.


If you look at your feedback page it shows that you are a top rated seller on .com. But in order for a badge to show on .com the listing needs have 1 or same day handling plus free returns.  Two of your listings do show the TRS plus badge on .com. 

IMG_0002.jpeg

 

Both of those listings have free returns so they qualify for the trs plus badge.  Note that the badge is different than what your screenshots showed with the other sellers.  You should be able to see those on the .com site but if you aren’t seeing them, try going into any listing as if you were a buyer and change your location in the shipping and payment tab to the United  States. Refresh the page and then check if you see them.  


As others have said, in order for you to see that badge on .com the listing needs to have been created on this site, have 1 day shipping (or same day shipping) and free returns. Keep in mind that you may still not get the 10% discount for trs plus listings since you aren’t located in the US but I’m not sure of that.

 

Message 14 of 16
latest reply

Re: TOP Seller badge not appearing

thank you for sharing screenshots and this info.

i checked my profile from ebay.ca ebay.co.uk, ebay.ie from another profile and i don't see any badge on my listing. and yellow badge for other sellers are there.

 

 

and facebook agent told this:
"Prior to no longer offering Top Rated badges and now offering Top Rated Plus badges. You still get the perks for Top Rated but the badge is no longer available. We appreciate the efforts you have taken to reach this level in your performance."

 

"The ones who has the badge before the change still show them on account, Sellers that reached the status after the change no longer see the badge on their account, but as Mona mentioned above - the perks and benefits apply as normal. ~Dasha" -

 

WOW this is very unfair. because badge on search listing means a lot. 🙄

 

ebay.comebay.comebay.caebay.caebay.ieebay.ie

Message 15 of 16
latest reply