eBay

honestabe411 · ‎08-04-2017

Can someone do a quick overview of my store and see if anything looks fishy or out of wack. I have over 1,200 items for sale and used to do 8-15 sales a day with 600 listings. Now with double, I'm getting anywhere from 1-4 on a slow day and maybe 7-10 on a good day which is RARE now.

I went from 350 sales a month last year to 130-150 sales a month this year. It is detrimental and bills are adding up. With so many different setting maybe I have some setting switched weird?

Any help or suggestions would be awesome. Thank you.

I will not be offended! 🙂

honestabe411 · ‎08-04-2017

Hmmm. Very interesting. I do fight a lot of snad's and have had a few negs removed. But 3 removed out of 3,000+ doesn't sound too detrimental

Anonymous · ‎08-04-2017

@honestabe411 wrote:
Hmmm. Very interesting. I do fight a lot of snad's and have had a few negs removed. But 3 removed out of 3,000+ doesn't sound too detrimental

But in what time period?

Do you not think that Cassini would interpret a number of "negative" transactions in a short period of time as the seller is struggling? And when I say negative transactions I don't just mean FB.

Returns

SNADs

Negative or Neutral FB

Not answering messages quickly enough

Stale listings

I'm going to go out on a limb and say that all these things count against your visibility and sales.

If eBay has determined that you are having problems with 350 sales in a month, they may bump your visibility down so you only do 150 to 200 transactions per month. eBay does not want dissatisfied buyers and if they think you are "struggling", they may take you down to a level they feel you can handle.... BTW, that's not necessarily my opinion of your ability, but my thoughts on their logic.

odditiesandantiquities1 · ‎08-04-2017

@Anonymous wrote:
@honestabe411 wrote:
Hmmm. Very interesting. I do fight a lot of snad's and have had a few negs removed. But 3 removed out of 3,000+ doesn't sound too detrimental
But in what time period?

Do you not think that Cassini would interpret a number of "negative" transactions in a short period of time as the seller is struggling? And when I say negative transactions I don't just mean FB.

Returns
SNADs
Negative or Neutral FB
Not answering messages quickly enough
Stale listings

I'm going to go out on a limb and say that all these things count against your visibility and sales.

If eBay has determined that you are having problems with 350 sales in a month, they may bump your visibility down so you only do 150 to 200 transactions per month. eBay does not want dissatisfied buyers and if they think you are "struggling", they may take you down to a level they feel you can handle.... BTW, that's not necessarily my opinion of your ability, but my thoughts on their logic.

I don't see how suggesting that possible snad's are the least bit helpful to his request for suggestions and to take a look at his website. We all know how hard they are to fight' so kudos Abe. If he won, their claims were without merit. Let's provide him with suggestion on the "now" period.

atikovi · ‎08-04-2017

Clothing is such a saturated catagory that I'm surprised how anybody sells something. Isn't there like 100 million listings?

odditiesandantiquities1 · ‎08-04-2017

@atikovi wrote:
Clothing is such a saturated catagory that I'm surprised how anybody sells something. Isn't there like 100 million listings?

That could be one of the factor's Abe. I wonder how many more US sellers there are let alone the Chinese.

gymbo_limbo · ‎08-04-2017

I'll state the obvious...FREE shipping. That's what ebay wants all of us to offer. I don't offer that on most of my items as I'd have to raise my prices of course but that will boost you.

Another thing is offering two shipping options. I don't know if this affects placement. I have revised my items to offer first class and priority as a second option (even though it's not really any faster). This was mentioned when they talked about the guaranteed delivery program. Even if I'm not part of the program I wanted to offer the second shipping option in case it helps my listings in the search.

Free returns. I know how you feel about paying for buyer returns but I do feel the free returns is factored in placement.

Side note, "collectibles" is misspelled in your store categories. Unrelated to this topic and I'm horrible with spelling but happened to notice that. I love your inventory and admire your hard work and dedication.

fern*wood · ‎08-04-2017

@odditiesandantiquities1 wrote:
@Anonymous wrote:
@honestabe411 wrote:
Hmmm. Very interesting. I do fight a lot of snad's and have had a few negs removed. But 3 removed out of 3,000+ doesn't sound too detrimental
But in what time period?

Do you not think that Cassini would interpret a number of "negative" transactions in a short period of time as the seller is struggling? And when I say negative transactions I don't just mean FB.

Returns
SNADs
Negative or Neutral FB
Not answering messages quickly enough
Stale listings

I'm going to go out on a limb and say that all these things count against your visibility and sales.

If eBay has determined that you are having problems with 350 sales in a month, they may bump your visibility down so you only do 150 to 200 transactions per month. eBay does not want dissatisfied buyers and if they think you are "struggling", they may take you down to a level they feel you can handle.... BTW, that's not necessarily my opinion of your ability, but my thoughts on their logic.
I don't see how suggesting that possible snad's are the least bit helpful to his request for suggestions and to take a look at his website. We all know how hard they are to fight' so kudos Abe. If he won, their claims were without merit. Let's provide him with suggestion on the "now" period.

Since no one knows for sure, this suggestion is as helpful as any others.

Considering the numerous recent threads by the OP about recent problems, it is entirely based on the "now" period.

*help_no_brakes* · ‎08-04-2017

Apart from the unhappy buyer who posted on one of those numerous threads & received a lecture in reply maybe potential buyers are reading the threads... idk

dhbookds · ‎08-04-2017

I looked at about 20 of your listings........

6-8 of them had disclosed flaws and of those only two had the flaws actually pictured. (seam needs restitching/spots on elbow).... The others -small spot on front and rear shoulder, button missing, and other spots didn't. On one you noted the price was dropped because of whatever.

I don't sell many clothes...but with the amount of clothing on Ebay I would wonder whether it's worthwhile listing flawed items.....unless the item is high demand....ie Harley tshirts...... I would have definitive pictures of all flaws.

I would also wonder if a buyer saw the number of flaws I did in that number of listings, they would just go on to the next seller if the flaws turned them off...........

Have no way of knowing how many of your items have disclosed flaws......perhaps I just accidently "picked" them out....... but if you have a good %, I might reconsider listing them.....at least for a while and see if your numbers don't come up........

just a thought

treasuresoftime419 · ‎08-04-2017

It would clutter your description and I wouldn't "care" to read. As I said ....it is just my "pet peeve". At some point....we all realize that we are not in "control" ....doesn't matter how great the item, how great our photos, etc....this so called algorithm does the "math" .

As a SMALL seller I have been trying to figure out what I can do to get sales back to where they were pre-Cassini (just like many many others) and it is like trying to shoot an invisible moving target..................

odditiesandantiquities1 · ‎08-04-2017

@treasuresoftime419 wrote:
It would clutter your description and I wouldn't "care" to read. As I said ....it is just my "pet peeve". At some point....we all realize that we are not in "control" ....doesn't matter how great the item, how great our photos, etc....this so called algorithm does the "math" .

As a SMALL seller I have been trying to figure out what I can do to get sales back to where they were pre-Cassini (just like many many others) and it is like trying to shoot an invisible moving target..................

You put that quite succinctly. Well done.

tev4all · ‎08-04-2017

Any suggestions?

1. Don't worry, Be Happy.

2. Design a break in listing to accommodate a 2-3 day break in anything ebay, ( NO resourcing product, No listing, No shipping ). Do this at least once every 90 days.

Anonymous · ‎08-04-2017

@odditiesandantiquities1 wrote:
@Anonymous wrote:
@honestabe411 wrote:
Hmmm. Very interesting. I do fight a lot of snad's and have had a few negs removed. But 3 removed out of 3,000+ doesn't sound too detrimental
But in what time period?

Do you not think that Cassini would interpret a number of "negative" transactions in a short period of time as the seller is struggling? And when I say negative transactions I don't just mean FB.

Returns
SNADs
Negative or Neutral FB
Not answering messages quickly enough
Stale listings

I'm going to go out on a limb and say that all these things count against your visibility and sales.

If eBay has determined that you are having problems with 350 sales in a month, they may bump your visibility down so you only do 150 to 200 transactions per month. eBay does not want dissatisfied buyers and if they think you are "struggling", they may take you down to a level they feel you can handle.... BTW, that's not necessarily my opinion of your ability, but my thoughts on their logic.
I don't see how suggesting that possible snad's are the least bit helpful to his request for suggestions and to take a look at his website. We all know how hard they are to fight' so kudos Abe. If he won, their claims were without merit. Let's provide him with suggestion on the "now" period.

WHAT?????

I think my suggestions were VERY helpful for his request to find out what the problem with his decreased sales are. I think it was VERY helpful to take it to where the real problem may lie. The problem may not be the appearance of his listings at all. It may not be his terms, his photos or anything else he is doing. Not telling him there may be other issues is like not telling the Emperor he has no clothes.

The NOW period and going forward is to prevent these things (if possible) from happening in the first place. I believe I gave a personal example, so it isn't exactly like I was bashing the OP.

SMDH

When did we become such a society where you can't actually tell the truth least you hurt someone's feelings. I believe I was very respectful. On the other hand, if you think it is best to tell him it's a good thing, a very good thing, perhaps wishing it into the cornfield is best.

Anonymous · ‎08-04-2017

@fern*wood wrote:
@odditiesandantiquities1 wrote:
@Anonymous wrote:
@honestabe411 wrote:
Hmmm. Very interesting. I do fight a lot of snad's and have had a few negs removed. But 3 removed out of 3,000+ doesn't sound too detrimental
But in what time period?

Do you not think that Cassini would interpret a number of "negative" transactions in a short period of time as the seller is struggling? And when I say negative transactions I don't just mean FB.

Returns
SNADs
Negative or Neutral FB
Not answering messages quickly enough
Stale listings

I'm going to go out on a limb and say that all these things count against your visibility and sales.

If eBay has determined that you are having problems with 350 sales in a month, they may bump your visibility down so you only do 150 to 200 transactions per month. eBay does not want dissatisfied buyers and if they think you are "struggling", they may take you down to a level they feel you can handle.... BTW, that's not necessarily my opinion of your ability, but my thoughts on their logic.
I don't see how suggesting that possible snad's are the least bit helpful to his request for suggestions and to take a look at his website. We all know how hard they are to fight' so kudos Abe. If he won, their claims were without merit. Let's provide him with suggestion on the "now" period.

Since no one knows for sure, this suggestion is as helpful as any others.

Considering the numerous recent threads by the OP about recent problems, it is entirely based on the "now" period.