05-18-2022 04:42 PM
Please, report here if you recently within a week or so experienced sudden drop in sales. We can then ask Velvet to pass it on to technical team for review of the accounts. https://community.ebay.com/t5/Selling/Updates-are-happening-to-some-item-specifics-and-category/m-p/...
08-31-2022 03:46 PM
Wow Thanks for the info. But it sounds like a Ebay slush fund account.
08-31-2022 04:19 PM
@zamo-zuan wrote:
@lawnmowerpartsstore2 wrote:Me personally i think Google is behind a lot of this due to their May 2022 update. If you try to Google something it only shows so many items now from different Businesses . Its called pay to play and if you not paying Google to play, your not being seen on Google. I don't think Ebay is paying Google very much to be seen at the moment. Now for Ebay sellers that are throwing Ebay money to be seen on Ebay, then Ebay puts those items up front for the buyers that are on Ebay already. Its just what im seeing. If your NOT paying Ebay extra to be seen, then go to Google and see if you can find your item or how hard is it to find your item and let me know.
EBay is changing things on that front, in multiple ways.
Not only do statistics show they've been tweaking things in terms of off-eBay impressions...
A month or two back eBay also seemed to have "mistakenly" released their beta for a new ad system where they are going to make SELLERS pay for eBay to market on Google.
Meaning they're taking a percentage from us right now in PLS promotions that is partially being used to promote on Google.
And PLA is being charged at HIGHER PAY PER CLICK RATES THAT GOOGLE to advertise your stuff per click on eBay.
But soon, Google ads will not be included in PLS and will be a separate payment.
Oh, and you don't have control over how eBay uses your Google investment, you just pay them and it's up to them. (I've made a post about this upcoming system in the past).
-----
This is besides the fact that, once eBay repaired the issues they had on the statistics page with promoted impressions/views/etc not adding up correctly, things started functioning normally again. One of the strongest indicators we have of a problem. A variable related to measuring promoted/organic impressions was clearly switched somewhere and wreaking havoc.
@zamo-zuan idk haven't heard that PLS won't include Google ads...but I always have laughed at this, ebay has to do nothing, really, nothing, any listing on ebay or anywhere else will come up on Google. The difference is the ads placed at top are paid, ones Google pick up on their own would be further down from their advertising real estate. The ads ebay is paying for to Google PL's isn't necessarily for primary placement at top of Google first page (such as their shopping scroll bar)...it can appear elsewhere on Google sites, like Youtube, Gmail, etc... that is what PL's do, not exactly about the search on the engine.
08-31-2022 04:25 PM - edited 08-31-2022 04:29 PM
@lawnmowerpartsstore2 wrote:Wow Thanks for the info. But it sounds like a Ebay slush fund account.
The "Pay to Play" concept is carried off by the venue in many different ways. And if it works for one venue why wouldn't another venue try to get in on the action? The sad part is that the customers' (Seller in this case) are left holding the bag ... which happens to be filled with a lot of inventory that doesn't move very fast if it moves at all.
eBay will not be the last great place to sell certain categories and with the speed at which things change another venue could literally pop up overnight and take a huge chunk of Sellers with it.
Wouldn't it be great if venues had to fight for Sellers to sell for them opposed to venues figuring out ways to take more of a Seller's profit in fees and promotions? What a refreshing thought to have venues actively and aggressively pursuing Sellers by competing with other venues by offering Sellers lower fees and better support, etc.
08-31-2022 04:35 PM - edited 08-31-2022 04:36 PM
@nuclearomen wrote:
@zamo-zuan wrote:
@lawnmowerpartsstore2 wrote:Me personally i think Google is behind a lot of this due to their May 2022 update. If you try to Google something it only shows so many items now from different Businesses . Its called pay to play and if you not paying Google to play, your not being seen on Google. I don't think Ebay is paying Google very much to be seen at the moment. Now for Ebay sellers that are throwing Ebay money to be seen on Ebay, then Ebay puts those items up front for the buyers that are on Ebay already. Its just what im seeing. If your NOT paying Ebay extra to be seen, then go to Google and see if you can find your item or how hard is it to find your item and let me know.
EBay is changing things on that front, in multiple ways.
Not only do statistics show they've been tweaking things in terms of off-eBay impressions...
A month or two back eBay also seemed to have "mistakenly" released their beta for a new ad system where they are going to make SELLERS pay for eBay to market on Google.
Meaning they're taking a percentage from us right now in PLS promotions that is partially being used to promote on Google.
And PLA is being charged at HIGHER PAY PER CLICK RATES THAT GOOGLE to advertise your stuff per click on eBay.
But soon, Google ads will not be included in PLS and will be a separate payment.
Oh, and you don't have control over how eBay uses your Google investment, you just pay them and it's up to them. (I've made a post about this upcoming system in the past).
-----
This is besides the fact that, once eBay repaired the issues they had on the statistics page with promoted impressions/views/etc not adding up correctly, things started functioning normally again. One of the strongest indicators we have of a problem. A variable related to measuring promoted/organic impressions was clearly switched somewhere and wreaking havoc.
@zamo-zuan idk haven't heard that PLS won't include Google ads...but I always have laughed at this, ebay has to do nothing, really, nothing, any listing on ebay or anywhere else will come up on Google. The difference is the ads placed at top are paid, ones Google pick up on their own would be further down from their advertising real estate. The ads ebay is paying for to Google PL's isn't necessarily for primary placement at top of Google first page (such as their shopping scroll bar)...it can appear elsewhere on Google sites, like Youtube, Gmail, etc... that is what PL's do, not exactly about the search on the engine.
I need to reiterate as the way I described it gives an incorrect implication.
They announced that things will only appear in the 3rd party ads OR PLS. Not both. Meaning if you use "3rd party ads" it will DISABLE the PLS system of appearing off-site.
That said, the functionality they are advertising as what the 3rd party ads offer is the exact functionality we're getting in PLS for free right now.
Which means if this is what 3rd party ads is offering, then PLS is no longer going to be offering the equivalent. And sellers are left with a "choice" of less off-eBay ad presence than we have now, or paying for 3rd party ads to get what we have now for free.
In addition, since PLS off-eBay ads are disabled with 3rd party ads, and as we know PLS is a requirement for many categories of sellers as it is right now, our PLS investment is going to offer us less bang for our buck (only eBay visibility and that's it) - but we'll still need to pay just as much for our eBay visibility - AND we'll have to pay for our off-eBay visibility on top of it.
That's not even considering the fact that PLA already charges more per click for keywords than Google does. Is there any reason we should trust them not to bank off every single Google ad they receive? Especially when - as advertised - THEY determine where the money is spent. You only set a monthly limit, and they control the rest...
08-31-2022 05:02 PM
@zamo-zuan wrote:
@nuclearomen wrote:@zamo-zuan idk haven't heard that PLS won't include Google ads...but I always have laughed at this, ebay has to do nothing, really, nothing, any listing on ebay or anywhere else will come up on Google. The difference is the ads placed at top are paid, ones Google pick up on their own would be further down from their advertising real estate. The ads ebay is paying for to Google PL's isn't necessarily for primary placement at top of Google first page (such as their shopping scroll bar)...it can appear elsewhere on Google sites, like Youtube, Gmail, etc... that is what PL's do, not exactly about the search on the engine.
I need to reiterate as the way I described it gives an incorrect implication.
They announced that things will only appear in the 3rd party ads OR PLS. Not both. Meaning if you use "3rd party ads" it will DISABLE the PLS system of appearing off-site.
That said, the functionality they are advertising as what the 3rd party ads offer is the exact functionality we're getting in PLS for free right now.
Which means if this is what 3rd party ads is offering, then PLS is no longer going to be offering the equivalent. And sellers are left with a "choice" of less off-eBay ad presence than we have now, or paying for 3rd party ads to get what we have now for free.
In addition, since PLS off-eBay ads are disabled with 3rd party ads, and as we know PLS is a requirement for many categories of sellers as it is right now, our PLS investment is going to offer us less bang for our buck (only eBay visibility and that's it) - but we'll still need to pay just as much for our eBay visibility - AND we'll have to pay for our off-eBay visibility on top of it.
That's not even considering the fact that PLA already charges more per click for keywords than Google does. Is there any reason we should trust them not to bank off every single Google ad they receive? Especially when - as advertised - THEY determine where the money is spent. You only set a monthly limit, and they control the rest...
Ah, yes, I see what you meant now...yes, it's one or the other, they did state that (somewhere) in help pages too.
In all scenarios, PL's - either PLS or PLA have not yielded the returns Ebay made them out to be. Maybe in the beginning of PLS when 1% was top elected and many sellers didn't use it. PLA just isn't for most sellers, the cost and what you have to spend to make them effective is for big sellers, with huge inventories and honestly, idk if any of them paid off with their PLA's the way this site has been.
The dilemma they created is a marketplace they turned into a pay to play (without calling it that, but we know what it is). They seen good results from it and then asked "how can we take this further?" Enter PLA, now, they taken a marketplace where it's seller are forced to invest in PLA's while competing against any PLA subscriber. Still not enough... enter quarterly seller update, now, they raise PLS election min to 2% and take away site visibility at same time (likely not their intention, but something got messed up along the process of changes) so the chain reaction is sellers investing more then 2% just to try and get some sales going.
Paying for ad placement outside of ebay to any 3rd is actually kinda ridiculous. If you think about it. Ebay is trying to promote like all it's sellers are cooperate entities who have large warehouses of stock. But the reality is small sellers make the majority 100 fold. No one is going to invest in PLA for items they have 1-2 of. How that changes for PLS in their plans IDK, I just know that recently (can't remember which clown) from ebay stated they still see a lot of potential in growth revenue for PLA.
But I would say ebay is paying all kinds of cash flow to Google, somewhere, down that rabbit hole, ebay likely is making from Google for same stuff, trade off of advertisements? Wouldn't be a new concept.
Personally... and since they don't care what i think or you, or any other member single or as a whole... just can ad placements every where except for within the site here - 4-5 rows of PL listings on each listing they have active isn't enough? Others listings on emails to your buyers isn't enough? They more then pay for means of having PL's on their own without any outside ads...the enormous fortune they could have from it if they only focused on the site - fixing it - and drawing traffic to it... what a waste.
09-01-2022 08:29 AM
@nuclearomen wrote:
Paying for ad placement outside of ebay to any 3rd is actually kinda ridiculous. If you think about it. Ebay is trying to promote like all it's sellers are cooperate entities who have large warehouses of stock. But the reality is small sellers make the majority 100 fold. No one is going to invest in PLA for items they have 1-2 of. How that changes for PLS in their plans IDK, I just know that recently (can't remember which clown) from ebay stated they still see a lot of potential in growth revenue for PLA.
But I would say ebay is paying all kinds of cash flow to Google, somewhere, down that rabbit hole, ebay likely is making from Google for same stuff, trade off of advertisements? Wouldn't be a new concept.
Personally... and since they don't care what i think or you, or any other member single or as a whole... just can ad placements every where except for within the site here - 4-5 rows of PL listings on each listing they have active isn't enough? Others listings on emails to your buyers isn't enough? They more then pay for means of having PL's on their own without any outside ads...the enormous fortune they could have from it if they only focused on the site - fixing it - and drawing traffic to it... what a waste.
Exactly! It's kind of insane that eBay wants SELLERS to pay for eBay's advertising budget. They're supposed to be the ones driving traffic to the eBay site itself. And now they're working to make us the ones who will be bringing traffic to eBay and convert buyers in to eBay buyers.
The sad thing about PL is they can only take advantage of the "growth potential" if they alter the system to begin forcing people to need to use them more and more. From a design perspective, it'll be impossible to hit that perfect balance. Require too little of an investment and it won't be fair to those who invest more. Require too much investment and it won't be fair to those who don't invest, and it will drive eBay prices up too far. The balance is impossible to attain, and the more investment required, the worst prices get on eBay, making eBay less competitive.
EBay knows this, as they have said recently "don't give us money you don't have to". This means they're very well aware that the only reason we would invest in these features is because we have to.
And it's true. Long term, the best goal would be fixing the site and simply bringing in more traffic. Without PL, eBay would have the most competitive prices you could find. This could lead to long term growth buy bringing in more buyers, and make eBay sustainable with their own marketable design.
Instead, we don't have the most competitive prices anymore, we can't match the shipping or return policies of competitors. We don't really have anything that stands out as an advantage. Just a site that is broken a portion of the time, when you could often times find better prices elsewhere.
09-01-2022 10:20 AM
Well it looks like Ebay doesn't want to pay the cost themselves for: The cost of doing Business. So they are just pushing that cost over to the sellers.
09-01-2022 02:43 PM
Is velvet still around?
I wanted to update everyone including velvet@ebay
I had a reasonably good August in regards to sales. I had consistent sales through August which for me means that I was selling 1 to 3 items per day with only a few no sales days all through the month.
But.... now I haven't had a single sale since August 28th. Here it is Thursday the 1st of September and I am again looking at my promoted listings falling off a cliff again.
For the month of August I had been ending any items in my store that were listed for a period of 60 days or longer. I have been ending the promoted listings related to those items and then waiting a few days to "list as new" (not relist) and creating new promotions.
I'm afraid because I didn't stay with that program I am falling back into the pit. I have started with the above program again. Don't have a clue if it makes any difference but **bleep**.... I need some sales to pay the bills, including my eBay store bill.
09-01-2022 04:06 PM
Actually Velvet has transferred to a different department.
perhaps devon@ebay still available here, he could help on this problem?
09-01-2022 04:28 PM - edited 09-01-2022 04:32 PM
I am not sure what Devon can do and its obvious Velvet was powerless with regard to those at eBay who are really causing the issues. Sell through rate is horrible and I reply on that for profit plus seed money for new inventory. When the cash flow goes negative then I am floating money waiting for things to sell and therefore not getting ahead. August was better than the previous couple of months but those "previous months" were the ones that got cash flow in to the negative ...
-PLS Campaigns under performed ALL year
-Send offers has stopped being as effective as it once was
-Inventory acquisition is still tough because its NOT the economy, otherwise I would be overrun with new inventory at a great price ... NOT HAPPENING
-GTC listings don't sell like they used to
-Impressions on the Traffic summary simply keep declining
-On the year I am 15% behind last year in actually sales and 10% with the growth I want to see so in basic terms its off at least 25%.
09-01-2022 04:42 PM
@mr_lincoln wrote:-PLS Campaigns under performed ALL year
-Send offers has stopped being as effective as it once was
-Inventory acquisition is still tough because its NOT the economy, otherwise I would be overrun with new inventory at a great price ... NOT HAPPENING
Yes i agree, sending offers to watchers not being effective like before...
09-01-2022 05:39 PM
Started in May, never seen it this bad. 22 years on eBay. Reset my store, please.
09-01-2022 10:16 PM
@ci1000 my last sale was 29th, and same story as you, sales were going daily 1-3 per day then suddenly nothing... i have however been getting views and watchers, just not sale since 29th, were before wasn't even getting views prior to August - seems to me they changed something again.
09-01-2022 10:19 PM
@aqeeqsouq wrote:
@mr_lincoln wrote:-PLS Campaigns under performed ALL year
-Send offers has stopped being as effective as it once was
-Inventory acquisition is still tough because its NOT the economy, otherwise I would be overrun with new inventory at a great price ... NOT HAPPENING
Yes i agree, sending offers to watchers not being effective like before...
neither is sending coupons or running sales - i don't do offers but I do the other 2 and i sent 170+ subscribers coupon several days ago, nothing, ran a sale past 24hrs, nothing... either 170+ people vanished, or they never were sent the coupon to begin with.
09-01-2022 11:27 PM
You make it sound like eBay did something similar to one cell phone manufacturer which purposely slowed down customer cell phones and the customers went out and bought the newer phones but some later found out the company manipulated software to slow the cell phone down and nothing was really wrong with the phone.