Store search bar not showing certain keywords

[selsa84]

Had a buyer who was interested in some of my items that are dated 1885 in the title. When he searched they do not show up. Ive searched the keyword "1885" in my store and It shows 0 items. I have 20 or so items that are dated 1885 in the title, description and in item specifics. Called ebay and rep told me "wow thats weird" but nothing has been done thus far. Has anyone had this happen before ? other dates show when i search by date but not "1885". 

[1tuna]

I noticed it yesterday or the other day

checked a few browsers and cleared my browser cache etc.

when I search for Hamilton in my store it shows nothing

I have seven hamilton items for sale and none of them show in the search bar

@selsa84 

[powell-memorabilia]

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@1tuna wrote:

I noticed it yesterday or the other day

checked a few browsers and cleared my browser cache etc.

when I search for Hamilton in my store it shows nothing

I have seven hamilton items for sale and none of them show in the search bar

@selsa84 

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A goofy workaround is to put the search term in quotes.  Horrible solution, as buyers aren’t going to think to do that.

[pargran3]

I see what you mean. I searched 1885 and got a drop down menu with several coins, but if I just hit search just with the date I get nothing.

I have no suggestions, but it is odd.

Hope someone has some ideas for you.

[1tuna]

you also have another problem I am having

the items below are not working on a page I have open for you

I thought maybe it was not done loading but I can type in the search box

i opened some other pages to your store and they work good

Categories
Shop
About
Feedback

@selsa84 

[1tuna]

did some more testing

1885 sac brings up five or so items

searching sac bring up nothing

searching for sac or 1885 shows zero items.

[dhbookds]

I see it also..........my store with Encore......... I have a number of Encore Snowbuddies

Check something for me......because I noticed the same thing in Seller Hub Active Listing search......  see if anything shows up there for 1885...........

@selsa84 

I had reported the Seller Hub thing to Concierge Thurs I think......  She said that they had just issued a "ticket" for that.....and would add me to the list.......thought it would be fixed Fri......but not so far......

[selsa84]

Encore doesnt show up in your store, "snow" and "buddies" works though.  I assume this is just another ebay "improvement"

[1tuna]

I just got off the phone with ebay and they say there is an open ticket for this problem 

[hartungcards]

Just be thankful they haven't taken your search bar away altogether - yet.

[dhbookds]

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@1tuna wrote:

you also have another problem I am having

the items below are not working on a page I have open for you

I thought maybe it was not done loading but I can type in the search box

i opened some other pages to your store and they work good

Categories
Shop
About
Feedback

@selsa84 

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@1tuna 

I'm getting the proper results when I click on each on that list.......categories, etc

[toysaver]

"Store search bar not showing certain keywords"  I"ve searched the keyword "1885" in my store and It shows 0 items."

Numbers are not words.

[selsa84]

wow really? Searching all other dates of my items show up.

[pargran3]

Don't take the word part of keyword literally. Dates should be and usually are searchable.

[dhbookds]

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@toysaver wrote:

"Store search bar not showing certain keywords"  I"ve searched the keyword "1885" in my store and It shows 0 items."

Numbers are not words.

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encore certainly is.............