Store Renewal Updates from eBay?

[abfabvintage]

Hi, all. Well my Starter Store is due to renew starting June 1, 2019. I have the year subscription. Normally (nothing normal here now lolol), about a month before the renewal is due I would get an email (both personal and messaging) that it was up for renewal and with choices to continue, upgrade, or cancel. Well it is now May 10 and nothing.

Nowhere is there any eBay notice that your Store auto renews without input from the seller? So I guess it will just renew on its own and then if I want to cancel, I'll faced with a penalty fee? Anyone else see this? Or not see this?

In addition, my Seller Page now shows my current Starter period May 1-June 1...AND with an additional 50 freebies for the same period. I do know, like last year, that this 50 free is a dummy promo that took weeks to disappear from my page last year. Another glitch in their program which obviously was never fixed. Have no clue which Blue to call in to resolve this...

[twnpopcards · Accepted solution]

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@abfabvintage wrote:

Hi, all. Well my Starter Store is due to renew starting June 1, 2019. I have the year subscription. Normally (nothing normal here now lolol), about a month before the renewal is due I would get an email (both personal and messaging) that it was up for renewal and with choices to continue, upgrade, or cancel. Well it is now May 10 and nothing.

Nowhere is there any eBay notice that your Store auto renews without input from the seller? So I guess it will just renew on its own and then if I want to cancel, I'll faced with a penalty fee? Anyone else see this? Or not see this?

In addition, my Seller Page now shows my current Starter period May 1-June 1...AND with an additional 50 freebies for the same period. I do know, like last year, that this 50 free is a dummy promo that took weeks to disappear from my page last year. Another glitch in their program which obviously was never fixed. Have no clue which Blue to call in to resolve this...

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One of my stores was due for renewal May 1 and I did not get a "reminder" notice until the last week of April, which I seem to remember was about the same time the previous year.  As long as you cancel your store no later than May 31 (or change what you want to do), then you should have no issues.  If you do nothing by that date your store will automatically renew for another 12 months which I believe is disclosed when you first sign up for an annual store subscription.

Either way I hope this helps and you are able to do what ever it is you are wanting to do.  I ended that store subscription on May 1 as I just cannot justify the time and effort for the views and sales i was getting.  I would probably have renewed the store if the BIN had not been changed to GTC and Ebay followed it up with a useless Seller Protection Spring Seller Update.

[abfabvintage]

@twnpopcards 

Thanks, Twin. Appreciate the reply. Frankly, one of my reasons to start this thread was to actually find out if notices were still being sent, and to alert anyone with a Store to keep a watch on the renewal dates in case they did not receive a notice as I have always received at least a month or at least 3 weeks prior to the renewal. We are all busy not just with ebay but just with life in general. Maybe I jumped the gun expecting a notice on May 1-5 to alert me to the June 1 renewal notice. Thank you again for your reply.