Sold item listed again by eBay causing a defect

[dancingshepherd]

Has this happened to anyone? I sold an item and a couple days later the item sold again (there was only one item to sell and I did not relist it). I noticed afterward that the traffic to the item was very heavy as if it had been promoted or something. I assume this was an eBay system glitch or something. I had to cancel the item resulting in a defect. I called customer service naively thinking this was an easy fix (should know better).  No. "In this situation there is nothing we can do".  I tried again, still no. I was left appeasing an unhappy customer and with a defect I did not cause. Has anyone else had this happen?  

[kensgiftshop]

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@dancingshepherd wrote:

What is a ghost listing and who are these certain people?

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It's a listing that sells, then pops back up for sale later.

I've had it happen a couple times but found them before they sold again.

It doesn't happen to everyone and don't know why it happens.