Sold an item a few weeks ago. Buyer lives relatively close and buyer wont respond to any messages.

[whyismy25]

I posted an item to the buyer a few weeks ago with standard shipping (no tracking) and it was meant to take 1-2 days to ship. Its been a few weeks now and I've messaged the buyer since then but they won't respond. The money is on hold in paypal and has been like that for a few weeks now. Not sure what to do, any advice?

[myescape]

Do you have online viewable tracking showing delivery to the address on the order?If not the money will not be released until 21 days have passed and if buyer files a not received case they will be refunded

[soh.maryl]

When the OP mentioned "standard shipping (no tracking)", I assumed he was saying that he did not use tracking for this package and therefore there won't be any online viewable tracking.  That's not how you interpreted it? 

[1tuna]

you failed to ship with tracking...it does not matter where the buyer lives

you are required to upload tracking by the ETA or it can be an automatic loss

my advice is to stop messaging the buyer

[whyismy25]

So what should I do then?

[vintage-car-magazines]

What date was payment made?

[whyismy25]

On the 26th of April.

[vintage-car-magazines]

They can hold the payment for 21 days. That's up tomorrow. As long as the buyer doesn't open a claim I think you'll have the funds released in the next couple of days.

I'd also advise you to stop contacting the buyer. They have nothing to do with it and too much contact will only be an annoyance.

[whyismy25]

Thanks for the advice, next time i'm for sure only using tracked post.

[soh.maryl]

Just to make sure you know, if that buyer opens an item not received case, you'll be refunding him the total amount that he paid.   

[dhbookds]

You are in Ireland.............UK/EU may have different rules.........

[femmefan1946]

There is a specifically Ireland eBay, which operates in euros.

And there is a specifically UK ebay, which operates in pounds.

And there are several sites which operate in dollars, but the dollars of their own country, not the USA (Australia  and Canada come to mind.)

Any seller can sell  on any site.

[whyismy25 · Accepted solution]

UPDATE: Money just went off hold in my paypal and I have access to the funds, I suspect the buyer was trying to pull some sort of scam as why would a parcel that should arrive to this guys house in 1-2 days take 3 weeks? Also, I recently filled out a missing parcel form for the item so I guess the post office contacted him some how and he just decided to finally pay me. Definitely only using tracked shipping from now on to avoid these potential scams.

[forward-motion]

Never sell anything without tracking. 

[darho_7728]

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@whyismy25 wrote:

UPDATE: Money just went off hold in my paypal and I have access to the funds, I suspect the buyer was trying to pull some sort of scam as why would a parcel that should arrive to this guys house in 1-2 days take 3 weeks? Also, I recently filled out a missing parcel form for the item so I guess the post office contacted him some how and he just decided to finally pay me. Definitely only using tracked shipping from now on to avoid these potential scams.

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Or the buyer just doesn't check messages or didn't care to respond.

Not everyone is a scammer, and without tracking the buyer could have filed an INR. Them not filing makes them not a scammer.