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Sold a 1 oz gold token and am now being hassled

Hello there, been a seller for at least 26 years and I have 100% positive feedback. I recently sold a gold 1 oz token to someone. They paid less than the cost of gold for it. Suddenly now they say they took it to be assayed and they're telling me that it's like 26% silver not 100% gold. Well the token or coin or whatever you want to call it says that it is 1 oz gold give or take. I know it's not a fake because I was there when it was purchased like 35 years ago. I have it set up as no returns... It cost like $75 to ship it with insurance so I definitely do not want to take it any returns. This person is non-stop messaging me saying my choice is either give them a refund of $475 or I have to accept the return. I'm not accepting the return The money is already spent dude. It isn't a fake and I don't even know where he had it assayed. apparently I'm just supposed to trust that the buyer had it checked out somewhere and it wasn't fully gold. I guess my question is this... If the buyer tries to return it anyway will eBay just side with them and then automatically take this money from me? I mean it was like $2,400 so I am just kind of devastated and I don't understand why this person is bugging the hell out of me. Like if they didn't want it why buy it? They spent days going back and forth with me and finally I gave him a great deal and they still aren't happy and they're bothering me and stressing me out and making me think that they might go ahead and just return it and get all their money back from eBay and then in turn eBay will take the money out of my checking account. I tried to remove my checking account and eBay won't even let me remove my checking account. I can't have any surprises like that in my checking account. Will that happen? Does anyone know? Has anyone dealt with anything like this before? In the past I've had people return things a few times and they weren't the original item so it was like a scam. I mean I don't know if people can just fake tokens randomly but I don't want to take this back. Thank you If you've made it this far I appreciate it.

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Message 1 of 20
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Re: Sold a 1 oz gold token and am now being hassled

, if you sold it as being 100 percent gold and it is not,

Yeah.

The token even has 'more or less' stamped right on it.

Message 16 of 20
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Re: Sold a 1 oz gold token and am now being hassled

, if you sold it as being 100 percent gold and it is not,

Yeah.

The token even has 'more or less' stamped right on it.

 

     That's one of the 2 issues with the listing but I was thinking the "more or less" applied to the 1 ounce weight and I am also not sure if that 1 ounce is a troy ounce or a standard ounce. Precious metals are usually measured in troy ounces but with this item it's hard to say. 

Message 17 of 20
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Re: Sold a 1 oz gold token and am now being hassled


@dbfolks166mt wrote:

 

 

     Really difficult to say what this is worth if it is actually 74% gold and 26% silver that would make it about 18K gold which is around $1,900/troy ounce if the token does in fact weigh 1 troy ounce. However, the token is likely worth more as a collectable than it is for the gold and silver content. 


Your right; I mis-read the Opening Post. Now, seems like asking for a $475 refund is NOT out of line and if I were you @ismileatdogs I would refund the $475 unless the token says 24ct gold or something that 100% gold is supposed to state, right on the coin (which it does NOT)- actually even says the weight is 'more or less' (quite humorous) on top of ALL that- Ore is Not usually 100%. 

Message 18 of 20
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Re: Sold a 1 oz gold token and am now being hassled


@dbfolks166mt wrote:

However, the token is likely worth more as a collectable than it is for the gold and silver content. 


There was a time when I believed that applied to many gold items.

 

I would like to continue to believe it, but the number of collectors for most local interest items has shrunk.

 

Seen too many items sold at auction by amateurs which have sold for less than meltdown value.

 

 

Message 19 of 20
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Re: Sold a 1 oz gold token and am now being hassled

Generally speaking, any buyer can return or steal any item from any seller by filing a fraudulent dispute.

 

If you do not accept the return, the buyer will keep the item and you will be forced to refund.

 

You will not know until he returns it whether you have been defrauded or not.

 

I would never sell anything like that on eBay; I would sell to a gold dealer.

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