So now we are responsible if the package is

[mg152]

Stolen from the buyers porch, mailbox, car trunk etc.....

I will certainly be leaving as a seller as soon as I sell all my junk and get my money 

[themayqueen]

Except, it isn't Sept 10 yet. Maybe it will change.

[themayqueen]

There's one glimmer of hope. At least now usps has the online photos and tracking, etc of all the mail you receive. It might be useful for some, to refer to that record.

[coolections]

You have always been responsible if a package is stolen from a porch IF you do not provide tracking. Nothing new except the tracking must now be entered prior to the delivery date.

[gramophone-georg]

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@coolections wrote:

You have always been responsible if a package is stolen from a porch IF you do not provide tracking. Nothing new except the tracking must now be entered prior to the delivery date.

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Right... nothing new, except what's new!

[paulhua3]

USPS can provide the GPS coordinates of the delivery address, and although one cannot see it online now, perhaps at some point that will be available to settle nearly all INR cases where tracking shows delivered.

[everything-from-trinkets-to-treasures]

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@mg152 wrote:

Stolen from the buyers porch, mailbox, car trunk etc.....

I will certainly be leaving as a seller as soon as I sell all my junk and get my money 

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You will only be repsonible if the tracking has not been uploaded on time, and tracking shows it was not shipped/delivered to the correct address.
If an item was lost int he mail you will still need to have insurance to cover yourself for that
Nothing has really changed other than the scam some sellers were using to circumvent an INR claim will no longer work.
And this has already been clarified by an ebay blue in another thread too.

[findersltd]

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@missjen831 wrote:

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@gew6463 wrote:

Wow!!! Thanks for the Link. That is just crazy!

ONE Requirement (if seller wants to not be held responsible for a 'delivered' item) is to have Buyer's ADDRESS on the tracking..USPS does NOT have this. 

Things are going to go downhill from here I think 😞 

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FedEx and UPS don’t show the address either. So......what carrier does eBay want you to use?

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On the thread I was on RE:Fall Seller Update this was a hot topic. The blue there said as long as tracking was uploaded and shown delivered we would be covered. I copied him the response the blue said about needing the recipients address to show and he stated it was a "miscommunication"

[everything-from-trinkets-to-treasures]

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@findersltd wrote:

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@missjen831 wrote:

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@gew6463 wrote:

Wow!!! Thanks for the Link. That is just crazy!

ONE Requirement (if seller wants to not be held responsible for a 'delivered' item) is to have Buyer's ADDRESS on the tracking..USPS does NOT have this. 

Things are going to go downhill from here I think 😞 

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FedEx and UPS don’t show the address either. So......what carrier does eBay want you to use?

---

On the thread I was on RE:Fall Seller Update this was a hot topic. The blue there said as long as tracking was uploaded and shown delivered we would be covered. I copied him the response the blue said about needing the recipients address to show and he stated it was a "miscommunication"

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The tracking has to be for the correct address which is what most sellers to anyway. It is all there automatically and recorded by the carrier under the tracking number in their systems.
The scam was sellers would upload tracking for the same zip but different address....this is the only thing that is really impacted.
Everything else is what sellers are supposed to do anyway as you have to upload tracking within the handling time  so you do not get dinged for a late shipment....and we still have the same coverage if that is done.

Some people keep adding things into this that are not there

[everything-from-trinkets-to-treasures]

There is no real change for sellers except to make sure tracking is uploaded within the handling time.

Everything else is pretty much the same.

[the_fancy_fox]

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@mg152 wrote:

Stolen from the buyers porch, mailbox, car trunk etc.....

I will certainly be leaving as a seller as soon as I sell all my junk and get my money 

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My take is this:

Responsible as in refund? If you have  uploaded tracking before the package is delivered that shows shippIng and delivery to the address eBay gives you, Not at this time.

Get a ding for it if the buyer opens a case? Yes.  That ding will in all  probability  will be held against you later with a one year look back

Get too many dings vs the super secret metric (where you will never be told who your supposed peers are or how that data was determined) and your delivery time estimates will be extended. And that too will in all probability change. Look to the 4% increase in fees if you exceed the secret metrics for SNAD complaints. Best indication for future behavior IS past behavior.

In the future? I would say sooner or later they will find a way to make sellers either refund the buyer or they will raise your fees to cover it.  Just like DSR stars wouldn’t count against you, oh no wait, yeah now they do.... oh SNAD complaints won’t count against you as long as you handle them, oh no, yeah now they do.

ebays path has become very predictable.

meh

[bubbleman2010]

This was changed on June 15th without anyone noticing...    

To clarify, it is not a new requirement for the tracking number to show the buyer address,   See Seller protection

Yes, it IS a new requirement. This is one of those sneaky unannounced changes implemented when eBay revamped the help pages.

Old page stated:

The buyer's address, displaying at least the city and state or ZIP code of the address shown on either the Order Details page or PayPal's Transaction Details page.

[fern*wood]

Since my tracking only shows the city/state/zip (the old requirement), does ebay now delve deeper into my tracking to find more than that in order for me to be covered or am I just not covered now?  Do you have to contact the PO to get more details with USPS?   I can't see any delving happening by a bot.

[threshold.sales.group]

Curious, why per the new update tracking needs to be uploaded prior to delivery? Seems to me s scan showing delivered is delivered no matter the timing. Plus, in every INR isn't the seller required to input the tracking to the dispute - as if the system had no prior record of the tracking # or delivery status?  

[couldabeenworse]

Yes, it IS a new requirement. This is one of those sneaky unannounced changes implemented when eBay revamped the help pages.

A change in wording on the Help pages - back to what it was forever - is not a new requirement.  Under modern privacy consideratins, online tracking is not going to reveal the full address to third parties, and eBay is not requiring it to do so.

[couldabeenworse]

Curious, why per the new update tracking needs to be uploaded prior to delivery?

No doubt eBay is trying to cut down on unnecessary INR claims/concerns by dragging some sellers into the 21st Century.

On the other hand, I'm not sure how well denying Seller Protection over this is going to work.  I would have suggested a fee increase or surcharge for those transactions instead.