@monstertoybox wrote:This markdown manager is a piece of carp. It's like we have a great tool, but we can't use it. My Cyber Monday Sale ended at 1am (Eastern) and 2 hours later and the sale is still on. It said pending in the markdown manager list forever, and it actually let me delete the whole sale, which I thought might help, but my items still are showing the sale price.
I'm going in and manually updating them, but with almost 600 items, this will take me hours.
it is a piece of carp... I told CS this yesterday (again) when I called, my markdown took almost 7 hrs, not a sale from it, 20% off, I only did it til 1pm today so it's still going, let it end on it's own. But yeah, i called they were like, I'll send it to EB famous "tech support" ...I basically told them to never-mind by the time they did anything it would be cyber monday next year, but to instead forward my comments higher up that the markdown manager is (insert word here) and has been broken for longtime, run a sale and my sales just stop or I only sell things not on sale and continued to "Bulk Editor" which is (insert better word here) and is broken and doesn't work or messes up your listings when it does work. Then I said that EB wants to actually help it's sellers and really cared they would stop making all these changes to the site, it's hurting all it's sellers, the new seller hub is pure (insert best word here) and EB should fire all responsible (including interns) and hire a professional respectable/reputable website design firm or personnel.
@myoasisjewels wrote:thanks for confirming that... it made me wonder. not cool though to offer things at discount to buyers past sellers' agreed upon time frame..... people loose $$$ that way.
@myoasisjewels - Yep, it definitely puts sellers in a tough spot. Even if it doesn't cause a loss in $$$, at the very least I think it renders the markdown tools much less effective for actually making sales.
It limits our options and kills the sense of urgency that you can drive with limited time, specifically targeted short duration door buster or flash sale type promotions. It also makes it really difficult to do any kind of market testing or research to try to determine if there are days/times where running a specific promotion may have a greater impact, because if you can't control the variables of the timing of the sale, you can't get very useful data.
In the not too distant past we were able to identify a trend of a mid-week slump in sales, and through testing out a few things we found a short term flash sale type promotional strategy that was helping to give us a little bit of a bump to counteract that trend. Now it's back to the drawing board. 
