05-10-2020 09:47 AM
I have always used calculated shipinng. And I was certain I had many listings with 15 oz. first-class shipping. However, for the past few days, I am getting this message that states,
"Package weight is over the weight limit for service USPS First Class Package. The maximum weight is 13 oz."
Just to be clear, I am choosing "USPS First Class Package (2 to 3 business days)" in the drop down 'services' section.
Am I missing something obvious, or did ebay and/or USPS change the first-class-shipping weight limit?
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05-10-2020 11:10 AM
Default setting for type of 'package' is letter... Letter weight limit is 13oz... I'm betting the setting is on letter... and if they swap it to "package" instead the little red letters go away.
I could very well be wrong... but it makes sense given the details given.
05-10-2020 11:35 AM - edited 05-10-2020 11:37 AM
Thank you cynthealee2. I believe that was it. I don't know how this changed, but for about two weeks now, I have been short changed on my light-weight cacluated shipping sales and I suspect that this is related. Something strange happened recently, becuase these same listings never had the either problem (the posted question nor the aformentioned short-change problem) until a week or two ago. Something is weird. Now I will check all my light weight listings to make sure they are 'packages'.
05-10-2020 11:55 AM
@cynthealee2 wrote:Default setting for type of 'package' is letter... Letter weight limit is 13oz... I'm betting the setting is on letter... and if they swap it to "package" instead the little red letters go away....
The weight limit for a letter is 3.5 ounces. But the weight limit for a flat (AKA Large envelope), the second choice on the "Package type" menu, is 13 ounces.
05-10-2020 12:30 PM
I missed something obvious.
I'm posting my mistake so others with same problem might benefit...
'Package type' was being set by deffault to 'Package or thick envelope' for a very long time and I stopped paying attention to it. eBay's system seems to remember your last selection.
However,...
1) About two weeks ago, I accidently created a new listing with package type set to 'Large evelope'.
2) eBay's system remebered that choice and set the default to 'Large evelope' for the next couple dozen listings I created and ... I did not catch this mistake.
Long story short, I goofed. Check your Package Type every time you create a listing.
05-10-2020 01:17 PM
@nobody*s_perfect wrote:
@cynthealee2 wrote:Default setting for type of 'package' is letter... Letter weight limit is 13oz... I'm betting the setting is on letter... and if they swap it to "package" instead the little red letters go away....
The weight limit for a letter is 3.5 ounces. But the weight limit for a flat (AKA Large envelope), the second choice on the "Package type" menu, is 13 ounces.
Sorry I meant flat and typed letter
05-10-2020 07:57 PM