eBay

chino6012 · ‎04-19-2021

Hello hopefully someone comes across this.

Timeline:

- Shoes sold on April 12 over $300 so it has to go through the authenticity process.

- Shoes were dropped off on April 13.

- April 14-17 it was in transit and on the 17th, the tracking updated with "ARRIVAL AT UNIT " LONG ISLAND CITY, NY 11101. On the 17th it also went "Out for delivery to hub," then the next day I got hit with "AWAITING DELIVERY SCAN" ASTORIA, NY 11105.

Problem/Concern:

Last time I had a problem with this, apparently the package was lost but arrived a month later. This item was sold on another selling platform and it was also in New York where the problem occurred :'/ I have bad luck when shipping over there lol. But will I be held responsible for the lost package or will eBay help me out? Who should I contact and should I just wait for the tracking to hopefully update?

Extra info : The label was bought through a third party and its USPS priority mail.

a_c_green · ‎04-19-2021

@chino6012 wrote:
Last time I had a problem with this, apparently the package was lost but arrived a month later. This item was sold on another selling platform and it was also in New York where the problem occurred :'/ I have bad luck when shipping over there lol. But will I be held responsible for the lost package or will eBay help me out? Who should I contact and should I just wait for the tracking to hopefully update?

This package is not lost; it was last scanned within the past 48 hours, on Saturday, and if it's awaiting a delivery scan, that may simply mean that the authentication business (or the building that they're in) was closed for the weekend.

Now that we are into weekdays again, I would expect the tracking to update any day.

View Best Answer in original post

chino6012 · ‎04-19-2021

If anyone is confused please let me know. I want to know what my next move is and I don't want to be at fault again then needing to refund buyer.

a_c_green · ‎04-19-2021

@chino6012 wrote:
Last time I had a problem with this, apparently the package was lost but arrived a month later. This item was sold on another selling platform and it was also in New York where the problem occurred :'/ I have bad luck when shipping over there lol. But will I be held responsible for the lost package or will eBay help me out? Who should I contact and should I just wait for the tracking to hopefully update?

This package is not lost; it was last scanned within the past 48 hours, on Saturday, and if it's awaiting a delivery scan, that may simply mean that the authentication business (or the building that they're in) was closed for the weekend.

Now that we are into weekdays again, I would expect the tracking to update any day.