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Shipping fees charged to the seller also

I am being charged the shipping fees that the buyer pays. Why is that eBay is charging twice for the shipping fees. Thats not right and I am not getting the right payout for the item. 

Message 1 of 10
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9 REPLIES 9

Re: Shipping fees charged to the seller also

When you make a sale where the buyer pays shipping eBay gives you the money to buy a label.  If you buy a label through eBay the label is deducted.  

Message 2 of 10
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Re: Shipping fees charged to the seller also

They didn't charge you twice.  If you disagree, please post screenshots to show what you are seeing. 

Message 3 of 10
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Re: Shipping fees charged to the seller also

The buyer is paying you and then you are paying ebay to use their label service. Nothing is coming out of your pocket.

Message 4 of 10
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Re: Shipping fees charged to the seller also

You lost me at, "I am being charged the shipping fees that the buyer pays."

Message 5 of 10
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Re: Shipping fees charged to the seller also

@texascharmz 

 

The buyer is paying you to ship it.

You use the money the buyer paid you to pay the carrier to deliver it.

Have A Great Day.
Message 6 of 10
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Re: Shipping fees charged to the seller also

Somehow, this is a common question/issue for new sellers.

 

'Buyer pays shipping' means:

 

1) The buyers pays YOU for shipping.

2) YOU buy the shipping label.

 

After that the next reason people feel that they are being charged twice for shipping is:

 

3) Fees on the sale.

 

For example:

$60 item.

$10 shipping.

$7 sales tax (based on an example 10%).

 

$10.39 Fees ($77 total, example 13.5% fees)

 

As the fees in this example are nearly identical to the shipping charge, THIS is why many new buyers believe they are being charged twice for shipping, because they are 'missing money' about the same as the shipping.

 

 

Message 7 of 10
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Re: Shipping fees charged to the seller also

Yup, this comes up often.

 

Perhaps because there is a venue where the buyer pays the venue for shipping and it's then covered. Don't remember which one that is.

Message 8 of 10
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Re: Shipping fees charged to the seller also

Using a hypothetical $5.00 shipping cost -- Follow The Money:

 

 

(1)  Buyer pays -- to eBay -- the price of the Thing and $5.00 for shipping.
(2)  eBay makes $5.00 available to you for shipping.
(3)  YOU pay to/through eBay, $5.00 for shipping.

I think most people just need to spend a few quiet minutes to think through the process, and it will all make sense.

Message 9 of 10
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Re: Shipping fees charged to the seller also

@texascharmz 

 

You just misunderstand.  It works like this.  The buyer pays YOU for shipping, let's say $10.  Then you package and ship the item.  You pay the carrier $8.  So $10 - $8 = $2 left for you to cover fees and shipping supplies.

 

You are not being charged twice.  You RECEIVE the money from the buyer, you PAY it to the carrier.  Receive is a PLUS, paying the carrier is a MINUS.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 10 of 10
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