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Customer help outsourced to another planet

Stop outsourcing your customer assistance eBay. These people do not understand English.Terrible business model...

Electrical parts order

I recently sold an electrical part that was brand new in the box. I have sold multiple of this same item with no issues. The buyer seems to have an issue with the part I sold and is asking me directions and for my phone number to assist on wiring and...

Being scammed by eBays refund process. Refund process is terrible

The way it should work is that I issue a refund and the money would transfer once I get the item back. Well, the buyer claimed the item I shipped was broken, the Ebay system said if I wanted to issue the refund and I agree and the seller just sent th...

Resolved! What is the reason for the low traffic on eBay stores?

Why is eBay Store traffic low? Very little exposure? How can I increase my exposure?

Scaling my biz and cant list over $50k

I run a sports collectibles business and recently acquired a significant inventory and have been scaling and selling but now can't list anymore as it says I have a $50,000 listings and selling limit. I can't even request an increase. has anyone encou...

Will sorting by Benefits Charity increase sales?

Just an idea: With a lot of sellers complaining about sales being very slow or worse, instead of lowering your selling price, if you donated the minimum 10% to a charity do you think that this would help sales? Also, if eBay added in the search field...

Resolved! New eBay Duplicate Listings Scanner

Hey guys, since the eBay dupe listing scanner everyone was using has stopped working, I figured I would share the new one. https://dupescanners.com/ It works similarly to the old one, but looks a bit better. Scans every listing for matching titles an...

Ambassador program - why is eBay using British English spelling?

I read about the Ambassador program and it sounds very interesting. What I want to know is why is eBay using British English spelling of the word "favorite"? I thought eBay was an American company so why are they spelling favorite the British English...

Known Brand Name Not Recognized

Hi All! I am trying to list a pair of LAMO shearling style boots. The brand - LAMO, is recognized under Brand field. However, when attempting to complete the listing, EBay states brand name is not included in title, or misspelled. But it IS in title,...

Resolved! Can you still list items while your store is in "time away" mode?

I am going on a buying trip for a couple of weeks and will be putting my store in time away mode for that time because I obviously can't ship anything. But I am not above making some new listings while gone if I find some cool stuff but are you able ...

Resolved! listing photo shows as a solid color

when I create a listing and upload a photo, it shows as a solid color. I tried cancelling the listing and starting again. But, same result.

Quick question.

It's been a long time since I sold anything here. Just wondering how local pickup works as far as getting payment confirmation back to e-bay. I don't own a smart phone so I would not be able to scan a q-code. The magazines (12 issues at a time) I pla...

Resolved! Vanishing templates

Every single one of my listing templates, around two dozen, have vanished from my account. Anyone else have this issue? I have reported it, I have logged out and back in and have also closed and reopened eBay entirely. I checked my deleted and archiv...

Protecting minors policy

eBay recently removed one of my listings (after it was listed for months) with the following explanation:"We had to remove your listing because it didn't follow our Protecting minors policy. We don't allow listings that include images or descriptions...

Resolved! Buyer says CD has damaged case - 7 weeks after delivery

Asks for an undamaged item or a full refund. Gotta wonder about the long delay.But no question on refunding a $12 item which buyer negotiated down to $9.DONE!But is it OK to block suspicious buyers like this?