Ship a sold item before getting paid?

[oberrkerr]

I’m a novice on selling on Ebay - my item just sold on auction $1500. How do I know when to ship?  I don’t want to ship before getting paid…. Also, Creating an invoice now but don’t know how much to charge for insuring the item on top of the shipping charge. Does USPS have an insurance chart anywhere online?

[wrong66]

Good advice to cancel. Otherwise, there's an excellent chance you're going to lose EVERYTHING. Wow! Good luck!

[oberrkerr]

Thanks. Good advice

[oberrkerr]

Can I cancel the order after the sale. He hasn’t paid yet

[oberrkerr]

I can’t find how to cancel the deal. Please advise

[oberrkerr]

Can you advise me how to cancel the deal.  I can’t find anywhere to do that….

[mtgraves7984]

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@oberrkerr wrote:

I can’t find how to cancel the deal. Please advise

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@oberrkerr 

Since your buyer hasn't paid, go to your Seller Hub/Orders/Awaiting payment. Tick the drop-down menu to the left of the order, scroll down to 'Cancel order', give the 'Problem with buyer's address' reason, confirm and submit. Easy-peasy!

[oberrkerr]

I hate to be so dense but I can’t find seller hub. Is that something I have to set up? Where is a tab for seller hub?

[mtgraves7984]

Where is a tab for seller hub?

@oberrkerr 

That's what pops up if you tick 'My eBay' (top right corner) and scroll to Selling. You'll land on the Overview; the Orders tab is to the right. You're not dense... you're learning!

[oberrkerr]

I fumbled my way to seller hub, clicked on Awaiting payment from options in left column, but can’t find the drop down menu to cancel this order. Help

[oberrkerr]

Finally found the drop down. Thanks SO much for the advice

[mtgraves7984]

You're learning large! Hang in there... it gets easier as you go along. Don't be afraid of the hot buttons...

and know that we're always here to help! Good luck to you here!

[stainlessenginecovers]

Good deal! glad you were able to 'stumble', with mtgraves7984 help (and we all know at first, it's a bit of a 'stumble' to get to the right pages) to the right place and fix this ahead of time. 

[downunder-61]

Please do not take this the wrong way, no offence is intended.

I would remove all listings until I had read all the information I could on payments, shipping, money back guarantee, absolutely everything you can read, read it.

https://ebay.com/help

Going by your replies and questions and your other thread you are in a very dangerous place - high value items, no experience and a willingness to ship overseas as a beginner.

I suggest you start smaller, and limit delivery to the USA  only, it is a huge country so traffic for sales should not be an issue.

Please tread carefully..........

[dq3141]

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@monster-deals wrote:

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@bonjourami wrote:

You dont charge your buyer for insurance, not allowed

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Absolutely allowed, it is called a "handling fee".

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A seller can have the buyer pay the cost of insurance by including it in the shipping charge stated in the listing.

I wish people would stop with the “you can’t charge the buyer for insurance”; you can’t charge the buyer SEPARATELY for insurance.

[wrong66]

More great advice.