cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Setup a restocking fee

Hello 

i try to setup a restocking fee here

https://www.bizpolicy.ebay.com/

but after i chooce let say 20% restocking fee and hit save, i open the same return policy again adn restocking fee is still at NO. I can save my fee at all

 

Message 1 of 10
latest reply
9 REPLIES 9

Setup a restocking fee

Res-stocking fees are no longer allowed as of June 1.

 

Sorry.  

 

You might want to read the Spring and Summer Seller Updates.

Message 2 of 10
latest reply

Setup a restocking fee

@geormr0

This is a link to the Spring Seller Update page that announced restocking fees would no longer be an option. It also lists other changes to return options.

 

https://pages.ebay.com/seller-center/seller-updates/2018-spring/simplified-returns.html#m17-1-tb1

Message 3 of 10
latest reply

Setup a restocking fee


@coffeebean832 wrote:

@geormr0

This is a link to the Spring Seller Update page that announced restocking fees would no longer be an option. It also lists other changes to return options.

 

https://pages.ebay.com/seller-center/seller-updates/2018-spring/simplified-returns.html#m17-1-tb1


Good post, so the OP won't be blindsided by any other changes.

Message 4 of 10
latest reply

Setup a restocking fee


@geormr0 wrote:

Hello 

i try to setup a restocking fee here

https://www.bizpolicy.ebay.com/

but after i chooce let say 20% restocking fee and hit save, i open the same return policy again adn restocking fee is still at NO. I can save my fee at all

 


You may need to adjust your pricing since you can no longer charge a re-stocking free.

Message 5 of 10
latest reply

Setup a restocking fee

well but most supliers charge the restocking fee, when return produck becouse just don't like it.

When i dropship suplier will charge me with this 20%. What you say - i can't charge the buyer in any case even for not defective product

Message 6 of 10
latest reply

Setup a restocking fee


@geormr0 wrote:

well but most supliers charge the restocking fee, when return produck becouse just don't like it.

When i dropship suplier will charge me with this 20%. What you say - i can't charge the buyer in any case even for not defective product


The problem with being a dropshipper is you really have no way of verifying what the buyer actually received so you will be responsible for any and every mistake made by the 3rd party.

 

 

Message 7 of 10
latest reply

Setup a restocking fee

Yes you are right but what when product is ok, as described and is jot defective. Only then i will charge the fee but may be there is not  a option anymore for everyone, not only for dropshiper

Message 8 of 10
latest reply

Setup a restocking fee


@geormr0 wrote:

Yes you are right but what when product is ok, as described and is jot defective. Only then i will charge the fee but may be there is not  a option anymore for everyone, not only for dropshiper


You can’t charge your buyers a restocking fee. You could always increase your item price by 20% though.



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 9 of 10
latest reply

Setup a restocking fee


@geormr0 wrote:

well but most supliers charge the restocking fee, when return produck becouse just don't like it.

When i dropship suplier will charge me with this 20%. What you say - i can't charge the buyer in any case even for not defective product


i understand and feel for you but yes, Ebay changed the rules and now re-stocking fees are no longer allowed.  You may want to slightly increase your prices if you can to accomodate this~you wouldn't need to necessarily mark everything up 20% because not everything will be a remorse return.  However, that is up to you and you may decide to mark everything up 20%~just to be sure you are covered for any eventuality.  That is perfectly acceptable~~it just depends on how you want to play this.  

 

Your call.

Message 10 of 10
latest reply