cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Service Unavailable - DNS failure

Hello!

 

Is anyone else receiving this message? I can't ship, and don't want to acquire any defects on my account.

It's currently 5:35 ET in the US.

 

Thanks!

 

Screenshot 2023-03-29 at 5.34.29 PM.png

Message 1 of 19
latest reply
18 REPLIES 18

Re: Service Unavailable - DNS failure

Same here. I can get into eBay on my iPad but not my desktop.

ETA iPad is down too. This is certainly suck buddish. 

 

 

 

D06EDFFA-E8AF-4F67-A26C-C9576BAFD7CC.jpeg

 

Message 2 of 19
latest reply

Re: Service Unavailable - DNS failure

It's doing it for me too!  I just looked up how to clear the DNS and it didn't fix it.  Also an issue on the phone app that won't load (though it doesn't say the same thing).

Message 3 of 19
latest reply

Re: Service Unavailable - DNS failure

I'm on my laptop and not having troubles.

Message 4 of 19
latest reply

Re: Service Unavailable - DNS failure

It's ok on the West Coast; so hang in there. You have till Midnight to print a label; more than likely will be up and running before then. 

Message 5 of 19
latest reply

Re: Service Unavailable - DNS failure

Did you try signing out and signing in again. Did you try a different device?  You can always print through Pirateship or go to www.usps.com or go to the post office if you have to ship today.   

Message 6 of 19
latest reply

Re: Service Unavailable - DNS failure

YEP! same. in PORTLAND OREGON.

Message 7 of 19
latest reply

Re: Service Unavailable - DNS failure

I’m in South Louisiana no access to eBay except for feedback pages. And here. 

Message 8 of 19
latest reply

Re: Service Unavailable - DNS failure

I'm in KC...all okay here. 

Message 9 of 19
latest reply

Re: Service Unavailable - DNS failure

Anything in my house on Comcast internet is getting "service unavailable" DNS error with eBay and a few other sites. Tethered to my phone on T-Mobile, it is working fine. How many people having problems are using Comcast? 

Message 10 of 19
latest reply

Re: Service Unavailable - DNS failure

DNS failure in Pennsylvania as well

Message 11 of 19
latest reply

Re: Service Unavailable - DNS failure

I’m back up and running are you? 

Message 12 of 19
latest reply

Re: Service Unavailable - DNS failure

Still down.  Comcast here as well, if that does turn out to be related.  Other sites are working fine, though.  

Message 13 of 19
latest reply

Re: Service Unavailable - DNS failure

Not as of 6:04 EST

Message 14 of 19
latest reply

Re: Service Unavailable - DNS failure

DNS or Domain Name Services are provided by many different sources, usually your ISP.

 

If, for example, the T3 trunk is down between Denver and Chicago, the 'cached' route tables can cause failures like this until they get flushed or the connection is restored. Many users use different routes to get to different 'highly available' datacenters that service requests from all over. eBay the DNS entry refers to a cloud of services.

 

Most people arent network engineers but if you're feeling brave, open a command prompt and use 'tracert' which will show all the hops you are taking in the route and what is timing-out or down.

 

DNSchecker.org is a good way to snoop if there are whole regions down. I dont see any indicated

DNS Checker - DNS Check Propagation Tool

Navigate to dnschecker.org >> enter ebay.com and hit enter

 

Message 15 of 19
latest reply