eBay

bargainbuybin · ‎09-12-2023

I've been selling on Ebay for over 15 years, I sold an international item and sent the wrong item (first time ever). The item is worth 3x the one I was supposed to send. The buyer is from Japan. I tried reaching out multiple times to resolve etc., no responses. The buyer filed for refund, got to keep the much better item per Ebay AND left me negative feedback. It's been a complete disaster and I understand I made the mistake but my lord. I am now out over $300 and received my first negative feedback. Just seems very extreme.

simba6 · ‎09-12-2023

There is little one can do when they mix up items. Even if you pay for it's return, you might not get the same item back and just lose more. It's happened to a lot of sellers.

heckofagame · ‎09-12-2023

On the positive side, I bet it will never happen again.

bargainbuybin · ‎09-12-2023

It won't but man. At this point I'd be happy getting the negative feedback removed.

beautifulbeauty2012 · ‎09-12-2023

The translation says "頼んだ物と全く別人のカードが届いた

I received a card from a completely different person than the one I ordered!

He is claiming a different person, not you. Try to stand your case with ebay and remove the negative. he even has zero feedback.

Honestly, I don`t like selling to Japanese buyers, had a few issues with them, as well and some of them are notorious middlemen who dispute payments and other dishonest activities (change user names because they been blocked or reported, etc).