Selling Limit

[steve.l.smith]

Can someone please explain to me why after being an eBay member for 20 years with no negative feedback (for buying or selling) that I now have a selling limit of 1 item for $10 per month?  I apologize for the tone, but I just spent a half an hour preparing to list an item only to find out that I can't sell anything for all intents and purposes.  And I've spent at least that long trying to find a way to contact eBay for support which appears to be mostly non-existent.

[dhbookds]

Strange that it would be that low...........but the reason is you haven't sold anything in a while.......they don't really know it's you.....or how you will behave now.  Many of us have started over again and had to work thru limits, asking them to be raised as we sell/get feedback, etc.  It's not unusual.......

[eunster1313]

They go by recent activity, not by how long you have been here or how good you were.

Any seller that takes a break for a wile runs the risk of them treating you like a newbie.

There is a link there to request an increase. They may or may not increase it for you but

it can't hurt to ask.

Selling limits

https://www.ebay.com/help/selling/listings/selling-limits?id=4107&st=12&pos=1&query=Selling%20limits... 

[isaiah53-57]

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@dhbookds wrote:

Strange that it would be that low...........but the reason is you haven't sold anything in a while.......they don't really know it's you.....or how you will behave now.  Many of us have started over again and had to work thru limits, asking them to be raised as we sell/get feedback, etc.  It's not unusual.......

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Pardon Me, it may not be "unusual" but its utterly ridiculous - People have become so acustomed to the "Utterly Ridiculous" on this site, that it has become run of the mill and give it an "oh well" attitude - If the powers that be are so worried about fraud on this site there are SOOOO many other places they could start - Really...Why dont they simply institute some kind of cut and dry verification Question/Process to insure its the customer who owns the account rather than kick them into the gutter AND WASTE THEIR VERY PRECIOUS TIME - What a way to treat a 20 yr Customer

[powell-memorabilia]

No doubt that you should be on selling limits, but one item and a $10 limit seems ridiculous.  

[fashunu4eeuh]

eBay doesn't take negative feedback, or the lack of, into account when setting limits. But you are right, yours is set so low that it essentially looks like a no selling penalty. Did you ever have an outstanding balance or other problem with eBay? Cases opened, that kind of thing? Just can't imagine why, other than some major problem in the past, they would set it so low.

[steve.l.smith]

Thanks to all for the replies.  I have never had a single negative incident with my eBay account - no outstanding balances, cases open, etc.  I've always made sure to pay for items that I've purchased and ship items I've sold immediately after the transaction.  There is absolutely no excuse for eBay's behavior in this situation.

I totally agree with isaiah53-57, as consumers we have come to accept poor customer service as the norm and readily excuse the behavior.  I wonder why eBay has literally eliminated most avenues for consumers to contact them?  It's not because they are providing stellar customer support.

I will be selling my items on FB Marketplace or OfferUp moving forward.  I don't have the time or desire to play idiotic games with a company that is going out of their way to make my life difficult.

[sw7934]

I'm seeing the same thing and I've had an ebay account for many years although I'm not a very active seller or buyer. Two days ago I tried to list an item for sale and ebay wouldn't let me. Their message told me I had a $10 selling limit and gave me a link to click on to request an increase. I clicked on that and it told me they couldn't do it because I had just gotten an increase on Dec 28, 2020. Um, not one that I had requested so I don't know where that came from. Maybe it's an automated renewal of $10 each month. I've never seen this before on ebay.

It's been a couple years since I've listed anything for sale on ebay but I have an excellent seller rating and it still shows that in my account. And good luck contacting them, seems there isn't a way to do it unless maybe you're one of their big accounts. My daughter used to work for ebay about ten years ago. She started working on their regular customer support lines and then moved into large accounts. She told me the large accounts do get special treatment and assistance. Maybe they've eliminated live customer support for us peons.

[luckythewinner]

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@steve.l.smith wrote:

Can someone please explain to me why after being an eBay member for 20 years with no negative feedback (for buying or selling) that I now have a selling limit of 1 item for $10 per month?

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eBay has extensive data about fraudulent accounts and how to evaluate the risk that an account has been compromised or hijacked. 

No one here knows eBay's algorithm for evaluating that risk, and sharing that algorithm with users would serve no purpose except to give scammers better information about which accounts to target. 

It appears that eBay is more concerned about mitigating risk than they are about having a few occasional sellers leave in anger. 

[calntom]

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@steve.l.smith wrote:

Can someone please explain to me why after being an eBay member for 20 years with no negative feedback (for buying or selling) that I now have a selling limit of 1 item for $10 per month?  I apologize for the tone, but I just spent a half an hour preparing to list an item only to find out that I can't sell anything for all intents and purposes.  And I've spent at least that long trying to find a way to contact eBay for support which appears to be mostly non-existent.

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We have been seeing a lot of these same posts concerning 1/10

If you manage to contact eBay, that would be the only way to up it.

[element2631]

Sadly we live in the age of algorithmic **bleep** and Ebay is no exception. I just had my alternate account terminated without any reason given whatsoever. Live Chat "service" has been thoroughly unhelpful, giving me the same non-answers and canned-replies to every one of my inquiries. Customer Service is dead, and so is a sense of loyalty to reputable members(I've been an Ebay member since 2004).

Bot abuse/censorship is now just the norm and folks like us have no choice but to deal with the constant **bleep** or just leave these platforms.

[*night_fliers*llc]

I've just encountered this **bleep** myself, it's absolutely absurd. Furthermore, the fact that some people would think this is even a remotely logical way to "mitigate risk" is insane. Clearly, some of us have already proven ourselves through years of doing business the right way. Just to have someone sitting in a office make the decision to penalize us for not being "power sellers". People come to ebay because its 'the worlds garage sale' and that's because of sellers like us, not power seller slinging cheap chinese garbage. I too will be regretfully saying bye bye to ebay, and hello to amazon and marketplace. Very sad.

[jamesmarti8ovh]

Same here. Agree with all you said.  I guess us little guys don't count here anymore. Very sad. 

[postingid7659]

I had that happen to me once, a selling limit, I think it ended up being zero.  Out of the blue.  Complained to eBay, got an agent with a brain and he raised the limit to an absurdly high amount well beyond anything I'd ever hit.  And it's even been raised a couple times since via the automated deal. 

Today I would have eBay call me back via that link and see if they could do something.  One $10 item isn't even worth the time to list. 

[gramophone-georg]

Same here- 21 year account, all positive and 5 stars, and something close to $500K in sales if memory serves. I took a break in 2010 from selling to see if eBay would ever move past the erroneous idea that "disruptive innovation" inexplicably means to disrupt one's own business. I thought maybe I'd stick my big toe in again recently and got hit with the 1/10 limit.

It's not like they don't know it's me... I've spent hundreds of thousands here, usually on a daily basis, up to the present, and eBay always sends me an email to thank me for yet another purchase, but this incredibly stupid nonsense just drives home the fact that my decision to cease using this incompetent joke of a platform for selling was correct. I really don't have time for nor a great tolerance of nonsense- driven manufactured busywork.