Sellers Beware! eBay does NOT have your back!

[quailpark]

I've been an active member of eBay for about 2 decades and have finally had enough on the sales side. After getting back several returned items, I will no longer sell on eBay. Buyers hold all the cards. Ebay's policies are not your friend. Do your homework before selling on eBay. You will regret it! I promise. Buying is fine, you can return anything for any reason and have the seller pay the shipping back. Free returns for everything for any reason and the seller can't do a thing about it. You want that item, buy it, and if it isn't exactly what you want or if you have buyers remorse, you can return it for a full refund. Sorry sellers, here I come. I'm going to take full advantage of these policies.

[mtgraves7984]

Sorry sellers, here I come.

Sorry, @quailpark... I added you to my BBL. Godspeed!

[b86fiero]

Hello quailpark,

I hear what you are saying and I understand your anger and frustration.  I am sorry multiple returns are forcing you to abandon selling here.  

I have been both a seller and buyer here since 2001.  The past couple of years has seen a big increase in buyers pushing the limits of eBay's return policy with seemingly no protection for sellers.

Returns seem to have exploded the past couple of months.  I don't whether the reason is bored quarantined people buying for something to do knowing they can get their money back at any time or sudden financial hardship due to unemployment driving returns.

Late deliveries by the USPS has also cost sellers money and product when buyers file item not received the day after the expected delivery date and eBay refunds them and they get to keep your product when it arrives.

I was the victim of the USPS scanning 47 shipments as delivered back to me instead of being accepted for delivery to the buyers.  Won't bore you with the month long nightmare but I refunded the last 3 buyers affected last week.  Every buyer I refunded got to keep my merchandise for free. 

Selling on line is very stressful these days and since many of us work from home we never really get a break.  Work is always right there waiting.   You've worked at your business a long, long time, do you really want to throw it away?  May I suggest taking a mini vacation from selling before closing that door? 

Or maybe do as I have and hang an old used found at a garage sale punching bag and give it a few whacks when the need strikes.

[southern*sweet*tea]

So because you don't agree with the policies of a website, you're going to willfully damage innocent sellers who have nothing to do with said policies?

Nice.

See, this is why I'm becoming a hermit. People suck.

[fern*wood]

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@quailpark wrote:

 I'm going to take full advantage of these policies.

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If you receive an item not as described, then you should certainly take advantage of the ebay money back return policy.  I doubt I would buy here without it...but how would insinuating you will take full advantage of it in a vindictive manner make you any better than the buyers you are complaining about?  If that isn't what you meant, then I apologize.

I'm had a few faulty returns, but it seems that most buyers that just want to return my item don't lie about it, and just return it under my 30 day return policy.  I don't like them, but they don't hurt as much as not as described returns.  There are a few newish protections now for some qualifying sellers, but I won't bore you with those since you are no longer selling.

[m60driver]

Why would you expect a corporation to have your back?

[mochacatsvintageshop]

Thanks quailpark for letting me know.You have been added to my blocked list.

[corvettestainless]

So you mean you can buy stuff and if you don't like it, you can return it? What a novel idea...

[myescape]

eBay never promised protection in not described cases only not received

[bar-29368]

Just curious why all your buyers got the item for free?

[b86fiero]

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@bar-29368 wrote:
Just curious why all your buyers got the item for free?

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They opened item not received cases and even though eBay extended delivery dates, after a certain amount of time they automatically get refunded and did not have to return my merchandise.   (If USPS tracking shows they did not receive it when the INR case is opened - they can't return what they don't have.  Only one buyer offered to repay for her item when the post office finally delivered it ). 

I also received late delivery defects for almost all of them because they disappeared into the USPS Detroit sorting facilities bottomless abyss.  

On Monday I finally received a priority mail box that was shipped to me on May 5.  Sat in Detroit for over a month.  Naturally I left my seller positive feedback as they have nothing to do with the postal delivery system.