08-08-2019 06:11 AM
Hi,
I am just wondering can you they really do this? Seller probably wants to make more sales so he deceives customers as to where he sells from.
But, the fact of the matter is, if the item is a Digital Download and he offers a license key and he also provides a direct download link, say, from a software company based in the U.S. with servers in the U.S. he actually is not lying!! Item comes from the U.S.
Is this the right practise or is he not alowed to this?
08-08-2019 06:24 AM - edited 08-08-2019 06:26 AM
They can offer it ... and you can buy it ... but they are violating copyrights nearly 100% of the time. It is illegal, but there is so much of this that it is like a cop trying to pull over speeders. eBay can shut down the listing/account, but the dishonest seller will just pop up with another account 3 days later (if you notice, most of these accounts are fairly new).
An international seller offering a digital download of a software license is almost always selling a trial version that will work for a month or two, and then require an actual registration with payment to the publishing company after 30-90 days (yes, these are downloaded directly from the company) ... or it won't work at all ... or is a stolen/pirated license.
An international seller offering a digital subscription to a service (such as video streaming), is offering a stolen account with near 100% probability.
Any seller offering a gaming account is violating terms of service, since gaming accounts these days do not allow transfer.
08-08-2019 06:29 AM
And beside the copyrights' I'm not sure how the item was listed but it might also be violating ebay's T&C.
I think when it's a digital download item needs to be listed through classified ads.
08-08-2019 07:28 AM
@the.curious.fat.cat wrote:And beside the copyrights' I'm not sure how the item was listed but it might also be violating ebay's T&C.
I think when it's a digital download item needs to be listed through classified ads.
That is how it used to be, but eBay changed their policy about 5-6 months ago.
08-08-2019 08:36 AM
You're right. I've checked the "Digitally delivered goods policy". I think I didn't understood it when I read it.
Thanks!
08-08-2019 09:27 AM
08-10-2019 03:07 PM
@orangehound Back in June I asked the community team about this and brian@ebay said that he checked and that the information regarding digitally delivered goods needing to be in the classified section was removed by mistake when they updated that policy page.
Brian is the help team going to correct the policy page? OR has ebay decided that what is on the policy page is how they wish things to be listed now?
08-12-2019 01:40 PM
@comics-scifi-collectibles wrote:
@orangehound Back in June I asked the community team about this and brian@ebay said that he checked and that the information regarding digitally delivered goods needing to be in the classified section was removed by mistake when they updated that policy page.
Brian is the help team going to correct the policy page? OR has ebay decided that what is on the policy page is how they wish things to be listed now?
Hi @comics-scifi-collectibles, it's still on the road map to be corrected. I don't know when this will happen though 😞
08-13-2019 10:46 AM
That's kind of a big thing to leave off the policy page for any extended length of time- and in the meantime new sellers of digital goods (that they legally have the rights to sell) can have listings pulled and even lose their account even though they have no visibility to the rules that they have to list in "everything else" category using the classified ad format?