eBay

billk21093 · ‎05-01-2023

Well, I just learned something today.

I was annoyed that my buyer took his purchase (a tool battery) out of a sealed package, scuffed it up, and then returned it saying it didn't fit.

When doing the return, I selected an 8% deduction, stating that it was not returned in the original condition, missing packaging. Ebay's guidelines suggested a 5-10% deduction in that event.

After processing the return, I note that I don't get Ebay's 15% seller fee back. Why do they suggest a deduction that ends up making the seller worse off than before!

Anyway, it wasn't a high value item, so live and learn. I wish I had seen something here about it earlier.

lakefor94 · ‎05-01-2023

Solid point.

Posting ID

nh7235 · ‎05-01-2023

@billk21093 wrote:

I was annoyed that my buyer took his purchase (a tool battery) out of a sealed package, scuffed it up, and then returned it saying it didn't fit.

When doing the return, I selected an 8% deduction, stating that it was not returned in the original condition, missing packaging.

After processing the return, I note that I don't get Ebay's 15% seller fee back.

eBay will bilk @billk21093 us because eBay understands greed.

Despite the lesser condition of the item

-- when we are willing to fully refund the buyer for a return

-- eBay in turn will fully relinquish its fees on the completed transaction.

farmalljr · ‎05-01-2023

You should have selected the 50% deduction...... Now you know why.

If it's used and scuffed up, likely, it's not going to sell at all (you said it was cheap). So it would be a total loss to you. No one is likely going to buy a used, scuffed up battery, if the new ones are cheap.

eBay only allows you to deduct 50%, and that's what I would have taken.

billk21093 · ‎05-01-2023

What bothered me more than the faulty return was eBay’s “suggestion” (in writing, on the website) of a 5-10% deduction, setting me up for a further loss. Seems pretty tricky at best. Beware!