In these particular circumstances it could be argued that eBay has your back as case opened on eBay is closed without a refund to buyer.
Claim opened with buyer's credit card is a different matter and eBay have no say in this. Credit card issuers have their own standards/ rules and these are governed by financial services act and this allows recourse for 180 days from date of payment.
Seller has limited opportunity to present their case and all you can do is state date that item was delivered and that buyer is making a false claim 2 months later as defect would have been visible on the day that buyer received the item and hope that Credit card issuers decides in your favour and it is worth noting that eBay are not allowed to or play any part in this decision making.
Unfortunately in these charge back cases no one has seller's back and outcome is a lottery with odds stacked against seller. You can respond on the case and say that you will accept a return and this should result in your buyer being forced to send the item back at his cost but there are no guarantees that you will received back the same item that you sent and or in same condition as when you sent it.
I have personal knowledge of how this kind of fraud feels and you have my sympathy and I hope that it works out to your satisfaction.
lined the return but he now has a claim with his credit card company and EBAY has a negative dollar amount on my account. If this poster was not correct when you received it why wait 2 months? I can't take it back if he ruined it and resell it. I don't know if he ruined it or is having buyers remorse but does anybody have my back? What recourse do I have? Am I out my money and my merchandise? Is there no time limit and can buyers just get away with this?
