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Seller Hub not updating sales data

Hi

Is anyone else having this issue? Our sales data (money chart) has not updated all day. Does anyone have any info on this (have reported it at 2pm but have not had any feedback yet))  - very frustrating, particularly when combined with a major slow down in sales over the last two weeks. Back end problems perhaps?

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Seller Hub not updating sales data


@daddymaher wrote:

Hi

Is anyone else having this issue? Our sales data (money chart) has not updated all day. Does anyone have any info on this (have reported it at 2pm but have not had any feedback yet))  - very frustrating, particularly when combined with a major slow down in sales over the last two weeks. Back end problems perhaps?


Same issue here, I got this reply from eBay for business about it the other day.

 

"Hi David! We know our teams are working urgently to fix this. Usually the update process takes a couple of days. We should have updates regarding sales totals and item specifics tomorrow on our page as well as our announcement page. Thanks for being patient with us! ~Lori"

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