Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Account restricted

Hallo. I am new seller. My family member was restricted from ebay because some reasons and now iam want to start selling too. I list some items and everything was fine until today. Ebay send me messages that my account has been restricted because ass...

Improper VeRo Suspension

Any idea how to deal with VeRo complaints. We have been selling a series of Seahawks figures. These are sold in most major retailers and are not a bootleg brand. They are "Lego compatible" figures. However, at no point in the listings do we call them...

This Postal debacle is killing me!

I have quite a lot of packages delayed, way beyond normal delivery frames. Some I refunded buyers; some I sent replacement. Those are small losses.But one order consists of 10 sets of books and I had to ship in two packages. I stand to lose $250 for ...

Offer made, I accepted, buyer wants quantity 4 - how do I invoice?

My buyer offered to buy 4 of my item if I accepted the offer, so I accepted. My manage orders page show only quantity 1, and if I try to Invoice the buyer it only allows me to invoice for 1 item. Is there a way to change it to 4 items so the buyer ca...

I have to refund buyer. I want to send him additional funds as compensation

A situation has arisen where my buyer has not received their item for an extended duration. A personal matter has delayed this inaction and ultimately I will be unable to ship the item to him and will refund his purchase. Is it against policy to offe...

Survey--Everyone Take it

There is a post today about taking an Ebay survey. If you have not taken it please do!! There are places to list all your issues about anything and everything wrong with Ebay currently. Look for the thread--todays date 09/15/20 and just maybe someone...

Separate single listing or multiple variations

Hello all,I am new to start selling on eBay as a business. I have different sets of balloons for different occasions, so would it be better if I list each set of balloons separately or gather all of them in multi variation? Your help is much apprecia...

Resolved! Refund for return

After being forced into Managed Payments I need to refund a customer thru Paypal apparently. I don't have money in there, and the Rep at Ebay says I need to send money to Paypal from my checking. This will take several days. #1 - does this sound righ...

eBay poor customer service since COVID-19

Hello, We have received appalling customer service from the start of the pandemic until now. Reaching a real person who can provide any assistance is near impossible. They are relying on some automated system for seller help that is flawed. We sell l...

Forget calling it an auction site.

Seldom do I post auctions here but now it will be 'never again.' 7 day auction for an item without any competition. About 170 views / 10 watchers. 4 lousy bids. Barely doubled from my opening bid. I won't waste my time. Buy it now or offer. That is, ...

Download ll my listing into an EXCEL or csv format ?

Is there a way inside eBay to download all my listing in one EXCEL file so I can do bulk editing by uploading files back to eBay ?

Sold item problem

Hello, I recently sold an item and the buyer paid for it. I go to ship the item, then a hour later the buyer said they brought it on accident. Seems kinda suspicious, what should I do?

what happened to Ebay? Nothing is selling, especially professional video production gear.

I think the final straw was ebay adding 7% tax more or less (depending on state). An additional 7% to a $3000.00 item makes a potential buyer not only hesitate, makes them disappointed and decide not to buy. We are accustomed to paying tax on NEW Ite...

Payment dispute - required to provide proof of delivery for item which I just shipped.

I have received notification that an international buyer has opened a payment dispute with their payment provider for an item which I have shipped out to them three days ago.The notification says I am required to upload proof of delivery within five ...

Cancelation to selling item failed.

My cancellation for an item failed because the buyer had not yet cancelled the item even though I had refunded her weeks ago and also contacted her about the issue two days ago, but have not heard anything from the buyer and my cancellation has not b...