Search Manipulation??

[cindyspecialtyshop]

I am a seasons seller with over 10,000 items and just learned something new. 

I have an item listed, Philosophy Shear conditioner, and am the lowest price, but no sales, so started to research. I have many words in my title, so that when someone is looking for it, if they just type 2 or 3 words, as long as I have them in my title, it should show up. Mine does not. I called spoke with 2 supervisors, was told ebay controls what listings are shown at any given time, so even though you are looking for say philosophy conditioner, mine won't show. They told me it's a special algorithm and no one knows how it works.

Well after all these years I am shocked to learn only certain listings are shown to certain people. 

Color me stupid I guess. There is no reason to exclude me, I have perfect feedback and power seller or whatever they call it now, I comply with all their policies, even when I don't want to and this is how I'm repaid.

[z50com]

eBay is BrOkEn

What more can be said?

What was once a GREAT site to sell on has become a QUAGMIRE at best!

Everyone who buys Philosophy Shear conditioner on eBay should be able to sue them for OVERCHARGING

I see a major lawsuit brewing for lost sales from millions of sellers & millions of buyers who were overcharged. . .

[cindyspecialtyshop]

Your right, I never thought of that, they are forcing the buyers to pay more, since mine is the cheapest.

[megadestroyers]

One word.......Cassini!

Back when ebay did away with the universally accepted search utility "*" and went with a stand alone search vehicle, many realized they were up to no good.  They needed something they alone could bend and mold and manipulate, to no end.  No outside the deepest dungeons in ebays basement could even begin to understand the functionality behind it.  But, that's ebays game.

Pick some function here, and see the manipulative meddling that goes on, besides just the search feature.  No wonder there is NO trust!!

[z50com]

If I were in your shoes I would kill that listing and call eBay and ask them what the title should be.

They have a team dedicated to search, they can be very helpful if you can get them on the phone.

I've had this happen on some of my items, I was told by the eBay search team to change from eBay motors to business and industrial for my catagory selection.

This is really MESSED up. . .

[cindyspecialtyshop]

I did call them, was told the only way it will show up is if someone types it exactly as I have it listed, but your right, I think I will end it wait a few days and they put it on.

[z50com]

Copy the title exactly like the person on the top of the search!

If you can't beat them join them, there's no law against copying someone else's title. . .

[z50com]

Cindy, I reached out to eBay on Facebook

You have Conditioner misspelled on your listing.

[chrysylys]

" I called spoke with ... "

Why would you do that? The UA clearly states that listings may or may not be visible at any time based on any umber of factors.

[d-k_treasures]

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@z50com wrote:

Cindy, I reached out to eBay on Facebook

You have Conditioner misspelled on your listing.

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Yep - and it does show up under 'results matching fewer words'.

And the listing with both shampoo and conditioner works out cheaper than yours for the 16 oz size.

[cindyspecialtyshop]

Well go figure, all that work up and i misspelled a word, yes I know the combo works out cheaper, but if you only use the conditioner, then it's cheaper.

Thanks so much, you would think some of the different people of eBay would have noticed, instead of telling me they pick and choose who will pop up in search.

[kaykeecorp]

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@d-k_treasures wrote:

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@z50com wrote:

Cindy, I reached out to eBay on Facebook

You have Conditioner misspelled on your listing.

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Yep - and it does show up under 'results matching fewer words'.

And the listing with both shampoo and conditioner works out cheaper than yours for the 16 oz size.

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You guys are awesome-

big kudos to both of you for helping the OP