Same zip code RETURN scam

[stop.here.and.buy]

New eBay buyer purchased an Intel 8th Gen i7-8700 processor for $323.99 from my eBay store on Mar 31, 2018. Shipped to his confirmed PayPal/eBay address.

A couple hours after delivery, the buyer opened a “Defective/Not working” return request stating that the product is faulty which was a surprise since an Intel CPU is the less likely component to fail in a computer. Nonetheless, I tried to look at this objectively and tried communicating with the buyer couple of times in the return request, no reply from the buyer. I accepted the return and I provided a free prepaid label to the buyer thinking that it will solve all the issues.

On the very last day to return the CPU, the buyer uploaded an invalid tracking # from Hong Kong to the return request. He did not use my prepaid return label.  I called eBay stating that the buyer shipped the product to a different address after delivery and that he voided his Buyer’s Protection in doing so. The CS agreed with me and closed the case in my favor and released the funds. To my surprise, couple of days later, the buyer contacted eBay to dispute the decision and got his money back by providing another tracking number showing delivery.

I was so surprised because I didn’t get any package from Hong Kong. So, I gave USPS a call regarding this package. The USPS CS rep asked for my name/address and was able to quickly find out where the package was delivered to. The package was addressed a Pizza store 26 streets away from my home with the same zip code. I quickly went to the Pizza store asking if they got any package from Hong Kong. I found out the tracking number is correct, but the address and recipient are wrong.

At this point, I knew I am being scammed by this buyer. I am currently filling all the reports I can to bring some light to this scammer and fight for my money. I just checked this buyer account and found out he purchased a similar CPU from another seller the very same day he got his refund back, which I believe will end up like me since this is not a legitimate buyer, but scammer.

Any input/help will be appreacited greatly. Thanks

[readabouthorses]

So does this "package" that showed up at the pizza place show it was shipped from Hong Kong?

[stop.here.and.buy]

Yes, it shows it was originated from Hong Kong and make it all the way to the pizza store. I have a snapshot of the information about this package from the USPS intranet tracking which is more detailed. It shows the delivery address and all relevant information.

I hope this is enough proof for eBay to see that I was scammed. From the new feedback this buyer received, he is free purchasing from another sellers similar CPU for $300+.

[stop.here.and.buy]

The problem here is that there is no dispute/transaction in this case. When I look up the dispute details it just show me a blank page like there is a error with the page. Maybe because at first, the case was decided in my favor since the buyer reshipped and I got the funds released. Days later, the buyer called eBay to dispute the decision and provided them another tracking # showing zip code delivery to Pizza store and got his money back automatically. Somehow this return process is messed up as it leaves room for scam to happen this easily.

I recently got a snapshot from USPS intranet tracking system showing the details about this package with the tracking number provided by the scammer. It shows it was delivered and address to the pizza store...I hope this enough for eBay to believe I was scammed and the scammer is free purchasing from other sellers in eBay.

[ymeagainlord]

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@readabouthorses wrote:

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@missjen831 wrote:

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@readabouthorses wrote:

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@stop.here.and.buy wrote:
Yes, It is registered ID in the USA. I guess he registered in the USA eBay site and not HK. I don't know the rules of posting in here. That why I didnt post his ID here. If I could post his ID here, I would do so.

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No, don't post his ID here because you will anger the Lithium Mods and they will edit your post.

So someone registered in the US which means he lives in the US buys the item, sends it to the forwarding company who then forwards it on to someone else .... or did the original buyer lie about his location when he registered with Ebay and actually sent the item to himself in HK through the forwarder? Doing this allowed him to do an end run around the Global Shipping Program that might have been on the listing.

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He used the Delaware address & registered in the US. eBay doesn’t require us to register in the country we are in and we can change the home county at any time. https://www.ebay.com/help/account/changing-account-settings/updating-country-currency-settings?id=42...

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well sorry, but that is JUST WRONG!

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A buyer (OR a seller) should NOT be able to use a fake address to register in a different country to the one they actually reside in. So any non USA member can just use a shipping address in the USA as their registration address to get around the non USA buyer's block?

[vintagecraze50]

nothing illegal or suspicious here except the suspicion that the package was sent to the wrong address purposefully .I spoke with our local P.O. today. They can find out and provide info on where the tracking shows delivered . They can give some help to the OP. He will have to continue to get with the supervisor or postmaster. They have a record of where it was delivered. Then, if the OP does not own a PIZZA PARLOR maybe he can get somethig done. 

[vintagecraze50]

Good job. We wish you well.

[vintagecraze50]

I get it badrock,  this practice if unchecked is a nightmare for buyers and sellers on the internet and people need to be informed on what to do when stuff like this happens. Sarcasm it may be, but reality it is as well.

[badrock]

My listings state no international sales, however buyers that have a US ship to address be it their Uncle or re-shipper, quite sure I have to ship. I also have had buyers registered in Hong Kong and Russian Federation that have US ship to addresses, DE and CA.

I googled the US addresses and saw the two in DE are in warehouses  and close to each other. One in San Diego is in a Hotel. I hear there is another in Vegas.

Have sold many items delivered to reshippers and only 2 problems from Russian Buyers via the DE addresses.  Buyer claims  item defective, ( Computer Parts). I already know the scam. Ok immediately I accept the return issue label. Of course they refuse to return just demand refund, both emailed the items were in Russia and they could not return. eBay read that and closed cases my favor.

What caught my attention on one of these was buyer emails says he is in Russia, wants to buy but it won't let him. Yes sorry no international sales, couple of days later, buyer purchases item. I'm like how did this happen nope no way, I don't have to ship to a country I don't accept. Then saw the USA address in DE. Called ebay, was told USA address I have to ship or take a defect.

[vintagecraze50]

You cannot rely on the regular CS agents here to know how to handle these situations. You ask to speak to someone in the resolutions dept.

[ymeagainlord]

But at least before, even if they used a US reshipping address to be able to bid, we could look to see where they were actually REGISTERED (ie a country outside the US).

If they're going to use a reshippers address (or a fake USA one) to REGISTER in the US then they're using that to get around the eBay policy of reshipping voids the MBG.

If a buyer is registered in USA but the return is coming from another country then obviously they had it reshipped.

[badrock]

I have sold many items to these re shipper addresses, I know them by heart, with no problems other than the 2. Sold an item the other day buyer registered in Hong Kong, said well the Hotel in CA is getting to know my address, sure enough.

[ymeagainlord]

I've sold a lot to reshippers with never any issues, but then my stuff isn't exactly high scam target stuff.

[stop.here.and.buy]

I just contacted eBay again and told them I got a screenshot of the USPS intranet tracking system for this package clearly showing delivery to pizza store...They want me to submit a police report instead.

I already submitted ic3 fraud report, Postal Service Fraud report. Yesterday, I also I went to the police station to file a police report and they said they don't do reports for cases such mine. I told them eBay require me to do a police report to dispute a claim. Police officer said, eBay don't have any right to ask people to come to a Police Office to file report cases for eBay to use for their disputes.

[tev4all]

                  Reply to no one in particular and yet to anyone with an inquisitive mind. 

 There are discrepancies in the Opening Post  and posts by the OP later on  in thread that should that bring to mind questions that don't seem to be plausible in the whole scheme of things. Reread the OP statements through out this thread.  IMO, and I could be wrong, but this seems to be a (nefarious how-to)   information gathering post.      

[stop.here.and.buy]

I don't know what you are trying to say. Maybe in your mind that what you want to believe/think. But this is a 100% honest case I am fighting with eBay to get my funds back.