Same zip code RETURN scam

[stop.here.and.buy]

New eBay buyer purchased an Intel 8th Gen i7-8700 processor for $323.99 from my eBay store on Mar 31, 2018. Shipped to his confirmed PayPal/eBay address.

A couple hours after delivery, the buyer opened a “Defective/Not working” return request stating that the product is faulty which was a surprise since an Intel CPU is the less likely component to fail in a computer. Nonetheless, I tried to look at this objectively and tried communicating with the buyer couple of times in the return request, no reply from the buyer. I accepted the return and I provided a free prepaid label to the buyer thinking that it will solve all the issues.

On the very last day to return the CPU, the buyer uploaded an invalid tracking # from Hong Kong to the return request. He did not use my prepaid return label.  I called eBay stating that the buyer shipped the product to a different address after delivery and that he voided his Buyer’s Protection in doing so. The CS agreed with me and closed the case in my favor and released the funds. To my surprise, couple of days later, the buyer contacted eBay to dispute the decision and got his money back by providing another tracking number showing delivery.

I was so surprised because I didn’t get any package from Hong Kong. So, I gave USPS a call regarding this package. The USPS CS rep asked for my name/address and was able to quickly find out where the package was delivered to. The package was addressed a Pizza store 26 streets away from my home with the same zip code. I quickly went to the Pizza store asking if they got any package from Hong Kong. I found out the tracking number is correct, but the address and recipient are wrong.

At this point, I knew I am being scammed by this buyer. I am currently filling all the reports I can to bring some light to this scammer and fight for my money. I just checked this buyer account and found out he purchased a similar CPU from another seller the very same day he got his refund back, which I believe will end up like me since this is not a legitimate buyer, but scammer.

Any input/help will be appreacited greatly. Thanks

[bubbleman2010]

The reshipper should also be shown the door they are just as guilty because they know whats taking place....

[readabouthorses]

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@stop.here.and.buy wrote:
Yes, It is registered ID in the USA. I guess he registered in the USA eBay site and not HK. I don't know the rules of posting in here. That why I didnt post his ID here. If I could post his ID here, I would do so.

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No, don't post his ID here because you will anger the Lithium Mods and they will edit your post.

So someone registered in the US which means he lives in the US buys the item, sends it to the forwarding company who then forwards it on to someone else .... or did the original buyer lie about his location when he registered with Ebay and actually sent the item to himself in HK through the forwarder? Doing this allowed him to do an end run around the Global Shipping Program that might have been on the listing.

[readabouthorses]

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@bubbleman2010 wrote:

The reshipper should also be shown the door they are just as guilty because they know whats taking place....

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I just read some reviews of the reshipper through an employment site and most people who had worked there didn't have anything good to say about them ... run by a Chinese company who didn't treat their employees with respect.

[mikeystoyz]

Check out the tracking, where did it originate?  One the package you got back.  Or did I miss that?

[bubbleman2010]

The reshippers all know whats going on,but ebay allows it and long as someone else is losing money its pretty much ignored....

[ymeagainlord]

But you DID have GSP as the shipping on the item. Did he ask for an invoice?

[stop.here.and.buy]

UPDATE:

I just received a snapshot from the cleck at my Post Office. This was an Intranet snapshotusing the tracking number prodived by the buyer and the result were as expected.

The picture shows all the details about this package. It shows that delivery type was "business", the pizza store. In addition, it shows that the package weighted 0lb, 0oz. 

What more surprising, it also show the time/date I called to USPS CS inquire where is my package. I wish I could upload that document here for everybody to see. But I think it is out of place to show that picture here, specially from their intranet.

[missjen831]

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@readabouthorses wrote:

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@stop.here.and.buy wrote:
Yes, It is registered ID in the USA. I guess he registered in the USA eBay site and not HK. I don't know the rules of posting in here. That why I didnt post his ID here. If I could post his ID here, I would do so.

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No, don't post his ID here because you will anger the Lithium Mods and they will edit your post.

So someone registered in the US which means he lives in the US buys the item, sends it to the forwarding company who then forwards it on to someone else .... or did the original buyer lie about his location when he registered with Ebay and actually sent the item to himself in HK through the forwarder? Doing this allowed him to do an end run around the Global Shipping Program that might have been on the listing.

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He used the Delaware address & registered in the US. eBay doesn’t require us to register in the country we are in and we can change the home county at any time. https://www.ebay.com/help/account/changing-account-settings/updating-country-currency-settings?id=42...

[readabouthorses]

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@ymeagainlord wrote:
But you DID have GSP as the shipping on the item. Did he ask for an invoice?

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But the OP says the buyer ID is registered in the US which would allow them to do an end run around the GSP even if they were shipping the item to a reshipper.  I'm thinking this was a well thought out con.

[missjen831]

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@ymeagainlord wrote:
But you DID have GSP as the shipping on the item. Did he ask for an invoice?

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He didn’t need an invoice. He’s registered in the US with a US address. 

[readabouthorses]

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@missjen831 wrote:

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@readabouthorses wrote:

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@stop.here.and.buy wrote:
Yes, It is registered ID in the USA. I guess he registered in the USA eBay site and not HK. I don't know the rules of posting in here. That why I didnt post his ID here. If I could post his ID here, I would do so.

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No, don't post his ID here because you will anger the Lithium Mods and they will edit your post.

So someone registered in the US which means he lives in the US buys the item, sends it to the forwarding company who then forwards it on to someone else .... or did the original buyer lie about his location when he registered with Ebay and actually sent the item to himself in HK through the forwarder? Doing this allowed him to do an end run around the Global Shipping Program that might have been on the listing.

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He used the Delaware address & registered in the US. eBay doesn’t require us to register in the country we are in and we can change the home county at any time. https://www.ebay.com/help/account/changing-account-settings/updating-country-currency-settings?id=42...

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well sorry, but that is JUST WRONG!

[bubbleman2010]

The buyer works with the reshipper they are given the reshippers address to use and each buyer is assigned a account number and when a item arrives they cross reference the account number and forward the package along to its final destination... Ballpark there are 1000s of Chinese buyers using the same address on ebay and ebay has nothing in place to cross reference to see how badly its being abused. A unsuspecting seller never finds out whats taking place until its all over....

[usgamecollector]

if ebay knew it was delivered to a wrong address why didn't they reverse his appeal?

[stop.here.and.buy]

I called them and explained the whole situation about the scam and how it was carried out. The eBay CS told me, she will call back on Monday as she needs more time to investigate. She also was surprised all of this took place when the buyer shipped the return back from Hong Kong.

Just recently, I just received a snapshot from the clerk at my Post Office. This was an Intranet snapshot using the tracking number provided by the buyer and the results were as expected.

The picture shows all the details about this package, including the delivery type for this parcel which was "business" type delivery, the pizza store. In addition, it shows that the package weighted 0lb, 0oz. What more surprising, it also show the time/date I called to USPS CS inquire where was my package.

[bubbleman2010]

Your only chance of getting a refund will be from ebay dipping into their petty cash account. You keep the spotlight turned on and blazing away they'll petty cash refund you to make you go away....