10-14-2019 08:45 PM
Did anyone notice that it's totally wrong? It says I didn't make ANY sales yesterday or today....and I've made a lot today. I like to see that bar graph correct! Also my 31 day total is way under what it should be.... this needs to be fixed asap!
10-14-2019 09:07 PM
I am having the same issue. Last 2 days show no sales and my total sales are from over 2 days ago.
Also a recent sale is not showing up in my Paypal activity feed, even though it does show up in the downloadable report and online via the transaction ID. I am not sure if these are related, but it seems they are having issues with their database right now. I also had to manually put in my tracking info for orders from the past day, which is usually done automatically.
10-14-2019 09:14 PM
As far as I know - because this happens to me too - these figures ONLY gets updated on the 20th of the month when the accounts are updated/evaluated. These figures are not done/updated in real time - although they should be IMO. This frustrates and confuses me too sometimes.
10-14-2019 09:23 PM
I am shipping items now and at least the tracking numbers are being loaded. I hate not being able to see my 31 day total! Guess I could go to Paypal to see it but I am running low on time this evening.
10-14-2019 09:38 PM
10-14-2019 10:05 PM
I hate this! I did well today and wanted to see how that affected my 31 day total. Ugh....
10-15-2019 03:47 AM
Same issue here, i cant see last 2 days of sales and last 31 days comparison. That's need to be fixed asap.
10-15-2019 04:02 AM
@judbax_3 wrote:
For me they had been updated regularly and were present only a few hours ago. The past 2 days just disappeared from the graphs and totals suddenly and are also gone from my total sales when I switch to the classic view version of the summary page as well.
They have been sketchy for a few months now. Entire days not appearing until much later. Sales data that used to be fully Live (meaning a sale just made was visible on the graph within minutes) is now slow to post. This is the first time I've caught data *disappearing* though. This is frustrating.
10-15-2019 04:20 AM
10-15-2019 04:21 AM
10-15-2019 04:46 AM
The My Ebay page correctly shows my current monthly totals in real time. When I tried the hub it offered too much useless data, not the data I wanted, and now it sounds like what is offered isn't even correct...
10-15-2019 06:44 AM
My sale say 0 from Oct 11 on my sellers hub. I had lots of sales since then. It was working all weekend. Yes we all like to look at what our sales are for the day and the week. Hopefully. we did not loose this data
10-15-2019 08:31 AM
Yesterday is now showing but Saturday and Sunday are still wrong.....can someone tag one of the blues and ask when this is going to be fixed? (I do not know how to tag!)
10-15-2019 08:47 AM
Hi everyone, today we've received reports of:
1) error messages when revising or creating listings in the Clothing, Shoes and Accessories categories, and
2) sales data missing from the bar chart in Seller Hub.
I want to assure everyone that we are aware and are working on fixing both issues as a priority. Thanks!
10-20-2019 10:57 AM
I saw a post several days ago that said this was fixed. However, the same problem seems to have reappeared. No updates to the graph since Oct 17th.