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Sales Bar Graph

Did anyone notice that it's totally wrong?  It says I didn't make ANY sales yesterday or today....and I've made a lot today.  I like to see that bar graph correct!  Also my 31 day total is way under what it should be....  this needs to be fixed asap!

Message 1 of 15
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14 REPLIES 14

Sales Bar Graph

I am having the same issue. Last 2 days show no sales and my total sales are from over 2 days ago.

 

Also a recent sale is not showing up in my Paypal activity feed, even though it does show up in the downloadable report and online via the transaction ID. I am not sure if these are related, but it seems they are having issues with their database right now. I also had to manually put in my tracking info for orders from the past day, which is usually done automatically.

Message 2 of 15
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Sales Bar Graph

As far as I know - because this happens to me too - these figures ONLY gets updated on the 20th of the month when the accounts are updated/evaluated.  These figures are not done/updated in real time - although they should be IMO.  This frustrates and confuses me too sometimes. 

I am a founding member of the eBay Community Expert Group: a USA volunteer mentor with over a decade of experience. I am not an eBay employee.

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Message 3 of 15
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Sales Bar Graph

I am shipping items now and at least the tracking numbers are being loaded.  I hate not being able to see my 31 day total!  Guess I could go to Paypal to see it but I am running low on time this evening.

Message 4 of 15
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Sales Bar Graph

For me they had been updated regularly and were present only a few hours ago. The past 2 days just disappeared from the graphs and totals suddenly and are also gone from my total sales when I switch to the classic view version of the summary page as well.
Message 5 of 15
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Sales Bar Graph

I hate this!  I did well today and wanted to see how that affected my 31 day total.  Ugh....

Message 6 of 15
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Sales Bar Graph

Same issue here, i cant see last 2 days of sales and last 31 days comparison. That's need to be fixed asap.

Message 7 of 15
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Sales Bar Graph


@judbax_3 wrote:
For me they had been updated regularly and were present only a few hours ago. The past 2 days just disappeared from the graphs and totals suddenly and are also gone from my total sales when I switch to the classic view version of the summary page as well.

They have been sketchy for a few months now.  Entire days not appearing until much later.  Sales data that used to be fully Live (meaning a sale just made was visible on the graph within minutes) is now slow to post.  This is the first time I've caught data *disappearing* though.   This is frustrating.

Message 8 of 15
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Sales Bar Graph

GLTICHES!!! More problems! I'm starting to think even ebay can't seem to fix their broken system. Sales are coming in spurts, NOT NORMAL!
Message 9 of 15
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Sales Bar Graph

No, it's seller hub. It constantly updates to give you new information throughout the day. But it's broken.
Message 10 of 15
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Sales Bar Graph

The My Ebay page correctly shows my current monthly totals in real time.    When I tried the hub it offered too much useless data, not the data I wanted, and now it sounds like what is offered isn't even correct...

Message 11 of 15
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Sales Bar Graph

My sale say 0 from Oct 11 on my sellers hub. I had lots of sales since then. It was working all weekend. Yes we all like to look at what our sales are for the day and the week.  Hopefully. we did not loose this data

Message 12 of 15
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Sales Bar Graph

Yesterday is now showing but Saturday and Sunday are still wrong.....can someone tag one of the blues and ask when this is going to be fixed?  (I do not know how to tag!)

Message 13 of 15
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Sales Bar Graph

brian@ebay
eBay Staff (Alumni)

Hi everyone, today we've received reports of:

 

1) error messages when revising or creating listings in the Clothing, Shoes and Accessories categories, and

2) sales data missing from the bar chart in Seller Hub.

 

I want to assure everyone that we are aware and are working on fixing both issues as a priority. Thanks!

Brian,
Community Team
Message 14 of 15
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Sales Bar Graph

I saw a post several days ago that said this was fixed. However, the same problem seems to have reappeared. No updates to the graph since Oct 17th.

Message 15 of 15
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