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Return requests: 14 days from ???

As a seller, I allow returns up to 14 days for any reason. But when does the clock start ticking? The date they pay? The date I ship? The date they receive the shipment?

 

Thanks!

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Return requests: 14 days from ???

The clock starts on the day they receive the item. This is stated in every listing, in the smallest possible "fine print."

 

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Return requests: 14 days from ???

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Return requests: 14 days from ???

@cats_purr wrote:

As a seller, I allow returns up to 14 days for any reason. But when does the clock start ticking? The date they pay? The date I ship? The date they receive the shipment?


Of course the clock starts when the buyer receives the item.

 

It would be silly if a buyer's ability to make a return was eliminated because the seller shipped late or the post office delivered late.

 

 

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