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Restricted account- 3 days

I sell mostly electronics that I purchase directly from Walmart & target liquidation centers.

The issue is that I was just flagged for Apple cables with the accusation that they are fakes. These are from target & Walmart. I have also had a Just Wireless 3ft TPU Lightning to USB-A Cable & Tune 205BT Wireless Bluetooth Earbud also flagged as fake. Basically random items.

I have sold iPhones & iwatches without an issue but an Apple cable & other little things are being flagged as fake. Does not make sense. 
Called eBay & they recommend taking pictures of the receipt showing the item purchased and posting along side the item. Problem is I don’t get receipts. I get invoices and the items are usually in an excel file. Plus they can’t do anything about the 3 day restriction.
Since my stuff are not fake, it’s hard for me to be like oh, I’ll just not list this cos I have no idea what they will decide to flag as fake. 
Does anyone else have experience with this? The next restriction will be 7 days & possible account deactivation. 
At least on Facebook marketplace, you can appeal a case and show proof and things are resolved immediately. 

This cannot be the way to do business.

Message 1 of 25
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24 REPLIES 24

Re: Restricted account- 3 days

There are a lot of things you can do on other sites that you cannot do here.

 

Whatever you do, do not ever relist items that e-Bay takes down.   Repeat offenses end up in acct suspension.  Good luck.


....... "The Ranger isn't gonna like it Yogi"......... Boo-Boo knew what he was talking about!


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Yes, I have no Bananas, only Flamethrowers.......
Message 2 of 25
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Re: Restricted account- 3 days

"At least on Facebook marketplace, you can appeal a case and show proof..."

 

@deracollections 

 

If you don't have receipts, how would you show proof there? Don't relist them... you'll be tempting permanent restriction.

Message 3 of 25
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Re: Restricted account- 3 days

Maybe someone bought from Walmart and kept the real ones and put their fakes in the box and returned them. Switcheroos happen. Returns went to liquidation.  

Message 4 of 25
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Re: Restricted account- 3 days

...

 

 

Message 5 of 25
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Re: Restricted account- 3 days

@buyselljack2016 

 

a ponder post???

 

basking in the silence of the post......reflecting......lol


....... "The Ranger isn't gonna like it Yogi"......... Boo-Boo knew what he was talking about!


Posting ID Only.......
Yes, I have no Bananas, only Flamethrowers.......
Message 6 of 25
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Re: Restricted account- 3 days

The issue is not relisting them. It’s that I have no idea what they will flag as fake when I list other items. 

Message 7 of 25
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Re: Restricted account- 3 days

Most of these items have never been opened. I’m not going to open the box just to list on eBay. So how do they come about it being fake? 

Message 8 of 25
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Re: Restricted account- 3 days

I have an invoice as stated on the original post. I purchase as a business. 

Message 9 of 25
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Re: Restricted account- 3 days

Would avoid Apple products sold as New.  You need to be an authorized re-seller.  Perhaps open box/used?


....... "The Ranger isn't gonna like it Yogi"......... Boo-Boo knew what he was talking about!


Posting ID Only.......
Yes, I have no Bananas, only Flamethrowers.......
Message 10 of 25
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Re: Restricted account- 3 days

Yea, wish they could say that. The person I spoke with had no idea. Plan on requesting calls till I get something more definite. Was hoping someone in the community had gone through the same issue and could provide better answers. 
Thanks everyone. 

Message 11 of 25
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Re: Restricted account- 3 days

fab_      posted the same as I.

 

fab_      post was not shown when I was reading the thread, but appeared with the refreshed page when I posted, so I chose the     ...    route  😎  

Message 12 of 25
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Re: Restricted account- 3 days

The switch at a retail store can/does happen........  Big case on one woman with high end bags and over $300,000 in returns at various stores, bringing back fakes....store clerks couldn't tell the difference, so got sold as new.......

Message 13 of 25
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Re: Restricted account- 3 days

Let’s just agree you are right. How does eBay know that’s what happened. 
Looks like you are more interested in being right as opposed to coming up with a solution. 

Message 14 of 25
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Re: Restricted account- 3 days

There is a ongoing war over who owns items after they are sold, more and manufacturers are doing everything that they can to have total control over the items they sell, they want to tell you how long you can use it, if they will allow it to be repaired, and how you can dispose of it.

Message 15 of 25
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