01-28-2022 12:42 PM
I sell mostly electronics that I purchase directly from Walmart & target liquidation centers.
The issue is that I was just flagged for Apple cables with the accusation that they are fakes. These are from target & Walmart. I have also had a Just Wireless 3ft TPU Lightning to USB-A Cable & Tune 205BT Wireless Bluetooth Earbud also flagged as fake. Basically random items.
I have sold iPhones & iwatches without an issue but an Apple cable & other little things are being flagged as fake. Does not make sense.
Called eBay & they recommend taking pictures of the receipt showing the item purchased and posting along side the item. Problem is I don’t get receipts. I get invoices and the items are usually in an excel file. Plus they can’t do anything about the 3 day restriction.
Since my stuff are not fake, it’s hard for me to be like oh, I’ll just not list this cos I have no idea what they will decide to flag as fake.
Does anyone else have experience with this? The next restriction will be 7 days & possible account deactivation.
At least on Facebook marketplace, you can appeal a case and show proof and things are resolved immediately.
This cannot be the way to do business.
01-28-2022 12:46 PM - edited 01-28-2022 12:47 PM
There are a lot of things you can do on other sites that you cannot do here.
Whatever you do, do not ever relist items that e-Bay takes down. Repeat offenses end up in acct suspension. Good luck.
01-28-2022 12:49 PM
"At least on Facebook marketplace, you can appeal a case and show proof..."
If you don't have receipts, how would you show proof there? Don't relist them... you'll be tempting permanent restriction.
01-28-2022 12:52 PM
Maybe someone bought from Walmart and kept the real ones and put their fakes in the box and returned them. Switcheroos happen. Returns went to liquidation.
01-28-2022 12:55 PM - edited 01-28-2022 12:57 PM
...
01-28-2022 01:22 PM
a ponder post???
basking in the silence of the post......reflecting......lol
01-28-2022 01:34 PM
The issue is not relisting them. It’s that I have no idea what they will flag as fake when I list other items.
01-28-2022 01:37 PM
Most of these items have never been opened. I’m not going to open the box just to list on eBay. So how do they come about it being fake?
01-28-2022 01:38 PM
I have an invoice as stated on the original post. I purchase as a business.
01-28-2022 01:40 PM
Would avoid Apple products sold as New. You need to be an authorized re-seller. Perhaps open box/used?
01-28-2022 01:48 PM
Yea, wish they could say that. The person I spoke with had no idea. Plan on requesting calls till I get something more definite. Was hoping someone in the community had gone through the same issue and could provide better answers.
Thanks everyone.
01-28-2022 01:50 PM
fab_ posted the same as I.
fab_ post was not shown when I was reading the thread, but appeared with the refreshed page when I posted, so I chose the ... route 😎
01-28-2022 01:52 PM
The switch at a retail store can/does happen........ Big case on one woman with high end bags and over $300,000 in returns at various stores, bringing back fakes....store clerks couldn't tell the difference, so got sold as new.......
01-28-2022 02:12 PM
Let’s just agree you are right. How does eBay know that’s what happened.
Looks like you are more interested in being right as opposed to coming up with a solution.
01-28-2022 02:18 PM
There is a ongoing war over who owns items after they are sold, more and manufacturers are doing everything that they can to have total control over the items they sell, they want to tell you how long you can use it, if they will allow it to be repaired, and how you can dispose of it.